Comtech Solacom Call Handling Solutions Information

Comtech Solacom provides the most flexible, user-centric voice, data, and video 9-1-1 call management solutions for public safety answering points (PSAPs). With Comtech Solacom, PSAPs get purpose-built, customizable, emergency call handling and management solutions for their environment rather than a generic, preconfigured, off-the-shelf system designed for all PSAPs. Our Guardian call handling and management solutions are built on more than 30 years of research and innovation in the application of advanced hardware and software technologies for public safety. They are engineered from the ground up and the inside out to provide PSAPs with complete, multimedia call control — from two-position PSAPs to complex multi-position environments. Today, our 9-1-1 solutions support thousands of agencies affecting millions of lives annually. From dense urban environments to statewide deployments, our solutions are trusted to streamline 9-1-1 call handling and management processes and enable more efficient collection of critical information in emergency situations. Comtech Solacom Guardian solutions are backed by a dedicated team of hardware and software engineers, which has been deeply involved in the development and ratification of today’s industry standards and has delivered numerous industry firsts. With a focus on innovation, we continue to work with industry associations and working groups to define and deliver tomorrow’s standards for effective and efficient emergency call management.