Colton Bailey Email
Store Systems Technical Specialist @ Premier Retail
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Colton Bailey Location
- Melbourne, VIC, AU
Colton Bailey Work
- Store Systems Technical Specialist @ (September 2026 - Present)
- Store System Support Analyst @ (January 2025 - September 2026)
- Store System Support Analyst @ (February 2024 - January 2025)
- IT Service Desk Specialist @ (November 2021 - February 2024)
Colton Bailey Education
- Box Hill Institute
advanced diploma (Cyber Security)
2018-2019 - Box Hill Institute
Certificate IV in cyber security (Information Technology)
2017-2017 - Box Hill Institute
Certificate IV in I.T (Specializing in cyber security) (Information Technology)
2017-2017
Colton Bailey Skills
- Account Management
- Active Directory
- Active Directory User Management
- Amazon Web Services (AWS)
- Backup Solutions
- Customer Service
- Cybersecurity
- Desktop Support
- End User Support
- Escalation Management
- HEAT Ticketing
- Hardware & Software Troubleshooting
- ISP Coordination
- IT Service Desk Support
- Incident Management
- JAMF (MDM)
- Knowledge Base Management
- Laptop Support
- Linux
- Office 365 (Microsoft 365)
- Open Source Software
- POS Hardware Support
- POS Software Support
- POS System Support
- Peripheral Support (Printers, Scanners, EFTPOS)
- Phishing
- Priority 1 (P1) Incident Support
- Problem Solving
- Retail IT Support
- Retail Systems Support
- SLA Management
- Store Rollouts & Upgrades
- Store Systems Support
- Technical Documentation
- Technical Support
- Ticket Management
- Ticketing Systems (Zendesk)
- Time Management
- User Account Administration
- Vendor Coordination
- Windows 10
- Windows 10 / Windows 11
- Windows 11
- Zendesk
- iPad Support
- macOS
Colton Bailey Summary
- Colton Bailey, based in Melbourne, VIC, AU, is currently a Store Systems Technical Specialist at Premier Retail. Colton Bailey brings experience from previous roles at Premier Retail and Just Group. Colton Bailey holds a 2018 - 2019 advanced diploma in Cyber Security @ Box Hill Institute. With a robust skill set that includes Account Management, Active Directory, Active Directory User Management, Amazon Web Services (AWS), Backup Solutions and more. Colton Bailey has 1 emails on RocketReach.
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