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UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology. Formed through GlowTouch’s strategic acquisition of Collective Solution, UnifyCX offers a comprehensive suite of customer experience management tools designed to enhance every stage of the customer journey. With a global presence and a commitment to innovation, UnifyCX is redefining what it means to deliver exceptional customer service. As a certified NMSDC Minority Business Enterprise (MBE), we take pride in our diverse workforce. To learn more about how we can help you achieve your business goals, visit www.unifycx.com or email info@unifycx.com.

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Francez Anonuevo is the Human Resources Director of Collective Solution.

195 people are employed at Collective Solution.

Collective Solution is based in Louisville, Kentucky.

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