Cogo AI Information

Cogo AI (www.agentcogo.com) is the next generation of voice analytics. Using advanced AI technologies we're able to go beyond keyword and phrase spotting and can truly understand you're call. We also are able to ensure your agents comply with your call quality requirements, filling out your QA scorecard for every call. If you're in a heavily regulated industry we're able to detect false and misleading information to allow you to proactively address a claim before it becomes a complaint to the regulator saving you time and money.