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Clara Santos Location
Madrid, ES
Clara Santos Work
Directora general @ (July 2025 - Present)
Strategy and Transformation- Digital and IT Director @ (April 2024 - July 2025)
Subdirectora general @ (February 2018 - April 2024)
Directora de Operaciones @ (September 2014 - February 2020)
Directora Estrategia de Mercado @ (May 2014 - September 2014)
Country Manager Colombia @ (September 2011 - January 2013)
Country Manager Chile @ (May 2010 - September 2011)
Responsable Comercial Technologies @ (January 2007 - May 2010)
Gerente Tecnologías Cem @ (September 2006 - October 2007)
Responsable De Tecnología @ (January 2004 - September 2006)
Ss7 Support Manager @ (January 2004 - January 2004)
Core Technologies Dep @ (January 2003 - January 2003)
Clara Santos Education
ESADE Business & Law School
Master Of Business Administration
2009-2010
Universidad de Alcalá 1996-2002
Clara Santos Skills
Customer Experience
Experiencia del cliente
E Commerce
BPO
Call Center
Estrategia empresarial
Account Management
Estrategia de mercadotecnia
Customer Satisfaction
Telecommunications
Centro de llamadas
Team Management
Team Leadership
Telemarketing
Sales Management
Management Consulting
Liderazgo de equipos
Contact Centers
New Business Development
Change Management
Centros de contacto
Gerencia de ventas
Business Strategy
Management
Outsourcing
Marketing Strategy
Call Centers
CRM
Telecomunicaciones
Spanish
Clara Santos Summary
Clara Santos, based in Madrid, ES, is currently a Directora general at Ayvens. Clara Santos brings experience from previous roles at Ayvens, ALD Automotive and UNISONO Business Solutions. Clara Santos holds a 2009 - 2010 Master Of Business Administration @ ESADE Business & Law School. With a robust skill set that includes Customer Experience, Experiencia del cliente, E Commerce, BPO, Call Center and more. Clara Santos has 3 emails on RocketReach.
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