Claire Gray Email & Phone Number
Customer Success Lead @ CloudM
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Claire Gray Location
- Coulsdon, GB
Claire Gray Work
- Customer Success Lead @ (September 2026 - Present)
- Senior Client Success Manager @ (July 2025 - August 2026)
- Senior Transport Partner @ (April 2024 - July 2025)
- Director, Client Success - Europe @ (December 2022 - October 2023)
- Head Of Account Management (Client Success) @ (July 2019 - December 2022)
- Head Of Client Services @ (April 2018 - June 2019)
- Services Director @ (April 2016 - February 2018)
- Professional Services Operations Lead @ (April 2015 - April 2016)
- Technical Project Manager @ (June 2013 - April 2016)
- IT Project Manager @ (December 2011 - May 2013)
- Senior Project Manager @ (July 2009 - December 2011)
Claire Gray Education
- Coventry University
(Economics)
1992-1995
Claire Gray Skills
- Account Management
- Account Management Leadership
- Analytical Skills
- Budgeting
- Business Development
- Business Process Improvement
- Coaching
- Communication
- Contract Negotiation
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success Strategy
- Data Migration
- Decision-Making
- Disaster Recovery
- Document Management
- Executive Stakeholder Engagement
- Facility Management (FM)
- Forecasting
- IT Management
- IT Service Management
- ITIL
- Identifying New Opportunities
- Information Technology
- Infrastructure
- Integration
- Key Performance Indicators
- Leadership
- Management
- Management of Risk Practitioner
- Microsoft Exchange
- Negotiation
- PRINCE2
- Post-Acquisition Integration
- Problem Solving
- Professional Services
- Project Delivery
- Project Management
- Relationship Building
- Reporting
- Revenue Retention and Expansion
- SaaS Customer Success
- Security Clearance
- Service Delivery
- Service Transformation
- Strategic Thinking
- Strategy
- System Deployment
- Team Leadership
- Team Management
- Team Scaling and Development
- Technical Support
Claire Gray Summary
- Claire Gray, based in Coulsdon, GB, is currently a Customer Success Lead at CloudM. Claire Gray brings experience from previous roles at Cubit Technology , Waitrose & Partners, Thrive and Edge Technology Group, a THRIVE Company. Claire Gray holds a 1992 - 1995 Coventry University. With a robust skill set that includes Account Management, Account Management Leadership, Analytical Skills, Budgeting, Business Development and more. Claire Gray has 1 emails and 1 mobile phone numbers on RocketReach.
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