Senior Director, Partner Growth @ (January 2024 - July 2024)
Senior Director of Partner Account Management @ (January 2022 - January 2024)
Director of Partner Account Management @ (March 2020 - February 2022)
Senior Manager, Expert Community Management @ JustAnswer (June 2019 - March 2020)
Director of Customer Success @ (February 2018 - January 2019)
Senior Manager of Customer Success @ (October 2016 - February 2018)
Manager of Professional Services and Customer Success Development @ (March 2016 - October 2016)
Senior Customer Success Manager - Mortgage and Small Business National Territory @ (April 2014 - March 2016)
Relationship Manager @ (September 2013 - April 2014)
Asst Manager @ (May 2011 - August 2013)
Personal Banker @ (February 2010 - May 2011)
Senior Member Service Representative @ (May 2008 - February 2010)
Ciara L. Melancon Education
University of Massachusetts Lowell
Bachelor of Arts - BA (PSYCHOLOGY)
2009-2012
Raritan Valley Community College
Ciara L. Melancon Skills
Partner Relationship Management
Agile Project Management
Enterprise Account Management
Leading transformational change
Organizational Leadership
Organizational Effectiveness
Program Management
Agile Methodologies
Channel Partners
Business-to-Business (B2B)
Project Management
Cross-functional Team Leadership
Software as a Service (SaaS)
Change Management
Solution Selling
Customer Success
Sales
Business Development
Cross Selling
Sales Management
CRM
Customer Retention
Customer Experience
Account Management
Outside Sales
Customer Satisfaction
Small Business
Marketing
Professional Services
Strategic Planning
Customer Relationship Management (CRM)
Scalability
Customer Engagement
Business Process Improvement
Salesforce.com
SaaS
Enterprise Software
Leadership
Management
Training
Coaching
Employee Training
Team Building
Customer Service
Relationship Management
People Management
People Development
Strategic Customer Development
Business Strategy
Strategic Partnerships
Strategic Financial Planning
Branch Banking
Financial Planning
Investments
Banking
New Business Development
Strategy
PowerPoint
Social Media
Commercial Banking
Insurance
Home Equity Loans
Loans
Consulting
Mortgage Lending
Cash Management
Microsoft Office
FHA
Personal Finance
Credit
Finance
Consumer Lending
Retail Banking
Small Business Lending
Loan Servicing
Customer Marketing
Branch Management
Call Centers
Financial Services
Social Media Marketing
Social Networking
Consultative Selling
Customer Relationship Management Crm
Client Services
Lead Generation
FinTech
Onboarding
Succession Planning
Customer Acquisition
Continuous Improvement
Client Relationships Strengthening
Key Client Relationships
Value Based Selling
Customer Relationship Management
Ciara L. Melancon Summary
Ciara L. Melancon, based in Portland, OR, US, is currently a Senior Director, Revenue Programs at Mitratech. Ciara L. Melancon brings experience from previous roles at Mitratech, Mineral and JustAnswer. Ciara L. Melancon holds a 2009 - 2012 Bachelor of Arts - BA in PSYCHOLOGY @ University of Massachusetts Lowell. With a robust skill set that includes Partner Relationship Management, Agile Project Management, Enterprise Account Management, Leading transformational change, Organizational Leadership and more. Ciara L. Melancon has 4 emails and 3 mobile phone numbers on RocketReach.
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