Christopher Yip Email
Customer Support Team Lead @ CXG Customer Experience Group
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Christopher Yip Location
- Johannesburg, GP, ZA
Christopher Yip Work
- Customer Support Team Lead @ (June 2021 - Present)
- Customer Service Team Lead @ (June 2021 - Present)
- Data Analyst @ (December 2020 - April 2021)
- Sales And Marketing Specialist @ (July 2020 - December 2020)
- Universal Bank Trainer @ (November 2016 - July 2020)
- Ex: Bank Official @ (November 2016 - June 2020)
- Team Leader Service Centre @ (August 2014 - November 2016)
- Foreign Exchange Consultant @ (January 2003 - January 2008)
Christopher Yip Education
- Chris J Botha Senior Secondary School (C.J.B)
Matriculation Certificate (English ,Afrikaans Secondary Language, Mathematics, Physical Science,Biology,History)
1993-1998 - Chris J Senior Secondary School
Matriculation certificate (HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
1993-1998 - Chris Jan Botha Senior Secondary School
Matric
1993-1998
Christopher Yip Skills
- Employee Training
- Customer Service Operations
- Contact Centers
- Customer Service Training
- Phone Etiquette
- Facilitation
- Organization Skills
- Responsiveness
- Key Performance Indicators
- Soft Skills
- Chat
- Statistical Data Analysis
- Microsoft Office
- Employee Learning & Development
- Customer Service Management
- Onboarding
- Communication
- Employee Relations
- Microsoft Excel
- Customer Relationship Management (CRM)
- Presentations
- Training
- Customer Experience
- Teamwork
- Foreign Exchange (FX) Options
- Microsoft PowerPoint
- Presentation Skills
- Customer Satisfaction
- Performance Management
- Employee Engagement
- Culture Change
- Change Management
- Talent Management
- Training Facilitation
- Stakeholder Management
- Coaching
- Leadership Development
- Organizational Learning
- Succession Planning
- Customer Service
- Team Leadership
- Management
- Leadership
- Management Development
- Teaching
- Sales
- Job Coaching
- Change Project Management
- Emotional Intelligence
- Afrikaans
- Reporting
- Sales & Marketing
- Foreign Exchange (FX) Trading
- English
- Economics
Christopher Yip Summary
- Christopher Yip, based in Johannesburg, GP, ZA, is currently a Customer Support Team Lead at CXG Customer Experience Group. Christopher Yip brings experience from previous roles at Digital Solutions Group, Dischem, UNIVERSAL TRADING SOLUTION and Standard Bank Group. Christopher Yip holds a 1993 - 1998 Matriculation Certificate in English ,Afrikaans Secondary Language, Mathematics, Physical Science,Biology,History @ Chris J Botha Senior Secondary School (C.J.B). With a robust skill set that includes Employee Training, Customer Service Operations, Contact Centers, Customer Service Training, Phone Etiquette and more. Christopher Yip has 2 emails on RocketReach.
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