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Christopher Yip Location
Bristol, GB
Christopher Yip Work
IT Service Desk Manager @ (January 2023 - Present)
Service Desk Manager @ (May 2019 - December 2022)
Service Desk Team Lead @ Thornbury Nursing and The Guild (September 2017 - May 2019)
Senior IT Engineer @ Thornbury Nursing and The Guild (February 2004 - September 2017)
Freelance IT Consultant @ Freelance (January 2010 - September 2013)
IT Support Analyst @ (August 2000 - December 2003)
Christopher Yip Education
City of Bristol College
NVQ Level 2 (PC Serving and Network Maintenance)
1999-2000
University of the West of England
Bachelor of Science (BSc) (Construction Management)
1995-1999
Embley Park School
GCSE's and A-Levels
1991-1995
Christopher Yip Skills
Analytical Skills
Avaya IP Telephony
Blackberry Enterprise Server
Business Relationship Management
Canon
Center of Excellence
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Service
Decision-Making
Dell PowerEdge Servers
Dell Workstations
Desktop Administration
Digital Services
Disaster Recovery
HP Printers
HTML
Hardware Deployments
Help Desk Support
IT Development
IT Hardware Support
IT Management
IT Operations
IT Outsourcing
IT Procurement
IT Projects
IT Service Management
IT Services
IT Sourcing
IT systems development
ITIL
ITIL Process
Information Security
Kaspersky Antivirus
Kyocera
Leadership
Leadership Development
Liquid Voice
Major Incident Management
Management
McAfee Antivirus
Microsoft Exchange
Microsoft Office
Mimecast
Office 365
Organizational Leadership
People Management
Problem Solving
Project Delivery
Project Management
SMS Gateway
Security
Service Delivery
Service Improvement
Service Improvement Plans
Service Standards
Service-Level Agreements (SLA)
SharePoint Administration
Software Deployment
Sophos
Supplier Management
Supply Management
Support Services
Team Leadership
Teamwork
Technical Support
Telecommunications
Thin Computing
Ticketing Systems
Training
Transition Management
VMware vSphere
Vendor Management
Windows
Windows Remote Desktop
Windows Server
Badges
Service Level Agreements
Christopher Yip Summary
Christopher Yip, based in Bristol, GB, is currently a IT Service Desk Manager at Sue Ryder. Christopher Yip brings experience from previous roles at IVC Group International, Thornbury Nursing and The Guild and Freelance. Christopher Yip holds a 1999 - 2000 NVQ Level 2 in PC Serving and Network Maintenance @ City of Bristol College. With a robust skill set that includes Analytical Skills, Avaya IP Telephony, Blackberry Enterprise Server, Business Relationship Management, Canon and more. Christopher Yip has 1 emails and 2 mobile phone numbers on RocketReach.
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