2025 -
now Senior Consultant, Customer Experience and Agentic Automation @
1996 -
now Volunteer CIO @
2021 -
2025 Board Member @ Alpha Cloud USA
2023 -
2025 Strategic Account Director @
2021 -
2023 Account Executive @
2020 -
2021 Contract Employee - Global Contact Center Practice @
2019 -
2020 Global Leader Contact Center Sales @
2018 -
2019 Leader, Contact Center RPA Strategy @
2013 -
2019 Member of the Board of Directors @ WebRTC Strategies
2016 -
2018 Contact Center, Conversational AI Architect @
2016 -
2018 Customer Engagement Management Practice @
2007 -
2013 President and Managing Consultant @ Enterprise Telemetry, Inc.
1997 -
2009 President and Managing Consultant @ VCTI, Inc
1993 -
1997 Senior Manager @
1990 -
1993 Senior Manager @
1986 -
1990 Sales @ Nortel
Christopher Vitek Education
Towson University
Christopher Vitek Skills
chatgpt
Artificial Intelligence (AI)
Antiriciclaggio
Ad Optimization
ERP
Competitive Analysis
Executive Management
Salesforce.com
Customer Experience
Oracle CRM
Incontact
Technology
Genesys
Call Center
RFP
Cisco Call Manager
VoIP
Contact Center Design
H.323
Avaya
C4c
Telecommunications
ACT CRM
CTI
Process Improvement
Cebp
CRM Integration
Ipa
Strategic Planning
Microsoft Dynamics
Workforce Management
SIP
Salesforce.com Consulting
Process Mapping
Management Consulting
IVR
ACD
Cisco UCS
Contact Centers
Professional Services
Pharmaceuticals
Managed Services
Cloud Applications
Aspect Acd
SugarCRM
Change Management
Solution Design
BMC Remedy
JavaScript
Telephony
C++
Microsoft CRM
Business Strategy
SaaS
WebRTC
Wireless
VB.NET
Unified Communications
Integration
CRM
Siebel
Process Optimization
SAP CRM
Christopher Vitek Summary
Christopher Vitek, based in Annapolis, MD, US, is currently a Senior Consultant, Customer Experience and Agentic Automation at Leaden Associates, Inc.. Christopher Vitek brings experience from previous roles at Bethany UMC, Alpha Cloud USA, Waterfield Tech and Twilio. Christopher Vitek holds a Towson University. With a robust skill set that includes chatgpt, Artificial Intelligence (AI), Antiriciclaggio, Ad Optimization, ERP and more. Christopher Vitek has 2 emails and 1 mobile phone numbers on RocketReach.
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