Workforce Management Supervisor @ (March 2022 - September 2024)
Senior Workforce Analyst @ (September 2018 - March 2022)
Senior Workforce Analyst: North American Command Center @ (July 2017 - August 2018)
Workforce Analyst: North American Command Center @ (September 2016 - July 2017)
Senior Workforce Analyst: Atlanta Genesys Team @ (June 2015 - September 2016)
Christopher Vines Education
University of Wisconsin-Whitewater
Bachelor of Arts (B.A.) (Interpersonal Communications)
2009-2011
Indian Hills Community College 2007-2009
Washington High School
High School Diploma (College Prep)
2003-2007
Christopher Vines Skills
Avaya Communication Manager
Avaya IP Telephony
Contact Centers
Genesys
IEX Total View
KPI Dashboards
KPI Implementation
KPI Reports
Microsoft Excel
Microsoft Office
Microsoft Outlook
NICE Call Recording
NICE IEX
Christopher Vines Summary
Christopher Vines, based in Douglasville, GA, US, is currently a Workforce Management Analyst at Safe-Guard Products International. Christopher Vines brings experience from previous roles at The Home Depot, Assurant and Alorica. Christopher Vines holds a 2009 - 2011 Bachelor of Arts (B.A.) in Interpersonal Communications @ University of Wisconsin-Whitewater. With a robust skill set that includes Avaya Communication Manager, Avaya IP Telephony, Contact Centers, Genesys, IEX Total View and more. Christopher Vines has 3 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Christopher Vines?
Find contact details for 700 million professionals.