Senior Manager, Customer Master Data Management @ (June 2025 - July 2026)
Senior Customer Service Manager US @ (October 2023 - February 2025)
Customer Experience Manager @ (June 2022 - October 2023)
Senior Manager, Commercial Planning @ (October 2020 - June 2022)
Manager, International Customer Care @ (March 2017 - October 2020)
Program Manager @ (October 2010 - March 2017)
Technical Recruiter @ (May 2008 - October 2010)
Christopher McDougal Education
Kean University
Bachelor's of Science Degree
Christopher McDougal Skills
Analytical Skills
Automation
Billing Process
Budgeting
Business Analysis
Business Intelligence
Business Operations
Business Planning
Business Process Improvement
Business Strategy
CRM
Change Management
Commercial Operation
Communication
Compliance & Industry Regulations
Continuous Improvement
Continuous Process Improvement
Cross-functional Team Leadership
Customer Experience Management
Customer Service
Customer Service Management
Customer Support
Data Analysis & Reporting
Data Governance
Electronic Data Capture (EDC)
Electronic Data Interchange (EDI)
Food and Beverage Operations
Forecasting
Gross to Net
Internal Controls
Issue Resolution
KPI Dashboards
Key Performance Indicators
Leadership
Logistics Management
Management
Master Data Management
Operational Planning
Operations Management
Order Fulfillment
Order Management
Order Workflow Optimization
Order to Cash
Performance Management
Performance Metrics & Trend Analysis
Performance Monitoring
Problem Solving
Process Automation
Process Improvement
Process Optimization
Program Management
Project Management
Retail and Consumer Goods
Return Authorization & Claims Investigation
Root Cause Analysis
SAP ERP
Sales Forecasting
Sales Operations
Shipping
Software Documentation
Stakeholder Engagement
Strategic Partnerships
Strategic Thinking
Strategy
Supply Chain Management
Supply Chain Operations
Supply Chain Optimization
Systems Integration
Team Development
Teamwork
Third-Party Logistics (3PL)
Transportation Management
Working Capital Management
Christopher McDougal Summary
Christopher McDougal, based in New York, NY, US, is currently a Associate Director, Customer Operations at CSL. Christopher McDougal brings experience from previous roles at CSL, Campari Group, A.P. Moller - Maersk and L'Oréal. Christopher McDougal holds a Bachelor's of Science Degree @ Kean University. With a robust skill set that includes Analytical Skills, Automation, Billing Process, Budgeting, Business Analysis and more. Christopher McDougal has 2 emails on RocketReach.
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