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Christopher John Alforque Location
Cebu City, PH
Christopher John Alforque Work
Director of Operations @ (January 2025 - Present)
Senior Operations Manager @ (June 2020 - February 2025)
Performance Development Supervisor @ (November 2014 - June 2020)
Performance Development Coach - Key Account Management Team @ (November 2011 - November 2014)
Performance Analyst @ (April 2011 - November 2011)
Scriptwriter @ (January 2007 - October 2010)
Christopher John Alforque Education
University of San Carlos
Psychology (Psychology)
2001-2006
Christopher John Alforque Skills
BPO
Call Centers
Performance Management
Workforce Management
Contact Centers
Customer Experience
Service Delivery
Customer Satisfaction
Team Management
Outsourcing
Process Improvement
Employee Engagement
Six Sigma
Customer Service
Management
Vendor Management
Recruiting
CRM
Performance Improvement
Coaching
Analysis
Account Management
Key Account Management
Christopher John Alforque Summary
Christopher John Alforque, based in Cebu City, PH, is currently a Director of Operations at IntouchCX. Christopher John Alforque brings experience from previous roles at 24-7 Intouch and ePerformax. Christopher John Alforque holds a 2001 - 2006 Psychology in Psychology @ University of San Carlos. With a robust skill set that includes BPO, Call Centers, Performance Management, Workforce Management, Contact Centers and more. Christopher John Alforque has 2 emails on RocketReach.
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