2011 -2015 Manager, Contact Center Solutions Implementation @
2008 -2011 Sr. Business Systems Consultant @
2006 -2008 Business Systems Consultant @
2004 -2006 Associate Business Engineer @
2000 -2003 Business Systems Analyst @
1997 -2000 Call Center Systems Support Coordinator @
1996 -1997 Customer Relations Representative @
1993 -1996 Medical Records Technician @ CHCP
Christopher Hills Education
Learning Tree International 2001
Gateway Community Technical College
(Computer Science Technology)
Christopher Hills Skills
Call Centers
IVR
Telecommunications
Program Management
Customer Experience Design
Project Management
Leadership
Integration
SDLC
CRM
Business Analysis
Strategy
Management
Analysis
SaaS
Cloud Computing
Vendor Management
Customer Experience
Business Process
Microsoft Excel
Team Leadership
Training
Microsoft Word
Process Improvement
Research
Christopher Hills Summary
Christopher Hills, based in North Branford, CT, US, is currently a Sr. Manager, Technical Account Management at Genesys. Christopher Hills brings experience from previous roles at Genesys, Pitney Bowes and Travelers. Christopher Hills holds a Learning Tree International. With a robust skill set that includes Call Centers, IVR, Telecommunications, Program Management, Customer Experience Design and more. Christopher Hills has 3 emails and 2 mobile phone numbers on RocketReach.
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