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Christopher Francisco Location
Cebu City, PH
Christopher Francisco Work
2022 -now AVP @
2019 -2022 Global Lead @
2016 -2017 Director Of Operations @
2014 -2016 Director Of Account Management @
2012 -2014 Account Manager, Client Services. @
2011 -2012 Operations Manager @
2008 -2010 Assistant Program Manager @
Christopher Francisco Education
University of Santo Tomas
Bachelor of Science (B.S.) (Business Administration and Management, General)
1996-2000
Christopher Francisco Skills
BPO
Call Center
Service Delivery
Outsourcing
Transition Management
Call Center Development
Workforce Management
Call Centers
Avaya
Business Process Improvement
CRM
Contact Centers
Customer Experience
Customer Satisfaction
Employee Engagement
Performance Management
Operations Management
Sla
Process Improvement
Soft Skills
Team Management
Technical Support
Vendor Management
Inbound Marketing
Management
Offshoring
Process Management
Transformations
Business Analytics
Christopher Francisco Summary
Christopher Francisco, based in Cebu City, PH, is currently a AVP at Wipro. Christopher Francisco brings experience from previous roles at Wipro, Alorica Philippines, Inc. and Teleperformance. Christopher Francisco holds a 1996 - 2000 Bachelor of Science (B.S.) in Business Administration and Management, General @ University of Santo Tomas. With a robust skill set that includes BPO, Call Center, Service Delivery, Outsourcing, Transition Management and more. Christopher Francisco has 2 emails and 2 mobile phone numbers on RocketReach.
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