Christopher Chance Email & Phone Number

Americas Cloud Technical Support Director @ Cisco

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Christopher Chance Location

Keller, TX, US

Christopher Chance Work

Americas Cloud Technical Support Director @ (April 2025 - Present)
Field Consultant @ (January 2022 - April 2025)
Vice President of Support @ (January 2020 - January 2022)
Professional Services Manager - International @ (January 2019 - January 2020)
Director of Operations, General Manager @ OpenKey - Entrava (January 2018 - January 2019)
Director of Operations and Global Support, Digital Experience @ (January 2015 - January 2018)
Delivery Executive @ (January 2014 - January 2015)
Director of Customer Care @ Axis Dental - Danaher Corporation (January 2013 - January 2013)
Director of Partner Services @ (January 2012 - January 2013)
Client Services Manager, Regional Test Center Manager and Call Center Manager @ (January 2007 - January 2012)

Christopher Chance Education

The University of Texas at Arlington
Executive Master of Business Administration (MBA) (International Business)
2013-2014
The University of Texas at Arlington
Graduate Certificate in Asian Business Studies (International Business)
2013-2014
Marian University of Fond du Lac
Bachelor of Business Administration (BBA) (Management)
2002-2004

Christopher Chance Skills

Resource Allocation
Technology Services
Key Metrics
Customer-Focused Service
Managing Managers
Operational Excellence
Staffing Plans
Stakeholder Management
Support Services
Reliability
Technology Leadership
Customer Support
Problem Solving
Service Desk
Support Center
Customer Satisfaction
Strategic Leadership
Customer Service
Client Services
MS Project
Operations Management
Process Improvement
Cost Reduction
Cost Control
Team Building
Team Management
Team Leadership
Staff Training
Performance Management
Coaching
Strategic Planning
Cross-functional Team Leadership
Change Management
Staff Development
Call Centers
Project Management
Business Analysis
Management
E-commerce
Program Management
CRM
Salesforce.com
Account Management
Product Management
Leadership
Training
SaaS
Vendor Management
Customer Service Management
Business Process Improvement
Customer Relationship Management (CRM)
Strategy
Customer Contact
People Management
Workforce Management
Infrastructure
Service Delivery
Communication
Analytical Skills
Consulting
P&L Management
P&L Forecasting
Thought Leadership
Global Customer Service
Overseas Experience
Call Center
Complaint Management
Process Development
E-Learning
Business Process
Project Planning
Process Simulation
Market
Seat
Documentation
Metrics
P&l
Solution Architecture
Chat
Responsibility
Helpdesk
Print
Information Technology
Mentoring
Planning
Deliveries
Customer Relationship Management Crm
Project Implementation
Scheduling
Business Intelligence
International
Accountability
Cross Functional Team Leadership
Order Fulfillment
Honorable Discharge
Network Architecture
Road
Key Performance Indicators
India
Knowledge Transfer
Professional Development Programs
Marketing
Delivery
International Clients
iPhone
Westlake
Services
E Commerce
Ticketing
Business Administration
Seminars
Global Services
Policy
Merging
Recruiting
Structure
Savings
Operations
Testing
Mind
Incident Management
Curriculum Design
Dubai
Data Analysis
Dentistry
Replacements
Axis
System Software
Application Support
Microsoft Word
Relationship Management
Third Party Applications
Budgeting
E Learning
Reporting
System
Solution
Social Media
Adoption
Uae
Executive Profile
Reviews
Logistics
Coppell
Third Party Integrations
Training Documentation
Coordination
Multiple Locations
Statistics
Agile Methodologies
Operational Support
Asian Business
Road Transport
Grapevine
Sales
Sabre
Military
Technical Team
Business Lines
Revenue
Vienna
Army
Platforms
Training and Development
Technology
Project
iPad Development
Internal Audit
Evaluation
Networking
K 12
Business Services
Ratings
Enterprise Software
On Budget
Conferences
Practice Consulting
Texas
Support
Apple
Integration
Overseeing
Education
Instrumental
Customer Reporting
Applications
Customer Relationship Management

Christopher Chance Summary

Christopher Chance, based in Keller, TX, US, is currently a Americas Cloud Technical Support Director at Cisco. Christopher Chance brings experience from previous roles at Seed Company, Kibo, Paradigm and OpenKey - Entrava. Christopher Chance holds a 2013 - 2014 Executive Master of Business Administration (MBA) in International Business @ The University of Texas at Arlington. With a robust skill set that includes Resource Allocation, Technology Services, Key Metrics, Customer-Focused Service, Managing Managers and more. Christopher Chance has 2 emails and 4 mobile phone numbers on RocketReach.