Chris Chance Email & Phone Number
Managing Director @ CCI South Africa
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Chris Chance Location
- Kilmarnock, GB
Chris Chance Work
- Managing Director @ (December 2023 - Present)
- Head of Sme Customer Service @ (May 2019 - Present)
- Head of Sme Mobile Customer Service @ (July 2018 - April 2019)
- Vice President of Operations @ Teleperformance Uk and South Africa (November 2017 - July 2018)
- Operations Director, Talk Talk @ (February 2017 - October 2017)
- Head of Customer Service, Scottish Power @ (January 2016 - January 2017)
- UK Head of Customer Service, Vodafone @ (September 2014 - September 2015)
- Head of UK Customer Service, Sky @ (December 2012 - August 2014)
- Head of Customer Excellence @ (July 2011 - December 2012)
- Outsource Operations Manager @ (August 2009 - June 2011)
- Operations Manager - Customer Experience Manager @ (December 2007 - August 2009)
- Operations Leader - Customer Experience Leader @ (December 2005 - December 2006)
- Operational Excellence Lead Sky Broadband @ (January 2006 - July 2006)
- Second Tier Support Fault Management @ (January 2001 - December 2005)
Chris Chance Education
- Nottingham Law School
(Management)
2006-2008 - Glasgow Caledonian University
Bachelor of Science (Architecture, Design)
2000-2005
Chris Chance Skills
- Leadership
- Customer Experience
- Six Sigma
- Stakeholder Management
- Business Transformation
- Employee Engagement
- Call Center
- Customer Satisfaction
- Team Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Workforce Management
- Strategy
- Operations Management
- Contact Centers
- Change Management
- Project Planning
- Management
- Coaching
- Outsourcing
- Service Delivery
- Project Delivery
- Performance Management
Chris Chance Summary
- Chris Chance, based in Kilmarnock, GB, is currently a Managing Director at CCI Global. Chris Chance brings experience from previous roles at Bt, Ee, Teleperformance Uk and South Africa and Cci South Africa. Chris Chance holds a 2006 - 2008 Nottingham Law School. With a robust skill set that includes Leadership, Customer Experience, Six Sigma, Stakeholder Management, Business Transformation and more. Chris Chance has 1 emails and 2 mobile phone numbers on RocketReach.
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