Christine Fallon Email & Phone Number
Director of Connected Care and Experience @ Boston Children's Hospital
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Christine Fallon Location
- United States
Christine Fallon Work
- Director of Connected Care and Experience @ (September 2023 - Present)
- Innovation and Digital Health Customer Service Manager @ (January 2020 - January 2023)
- Senior Operations Manager Customer Service Technical Support Leadership Development @ (January 2016 - January 2019)
- Senior Contact Ctr. Manager Consumer Sales and Service Multiple Sites Union and Nonunion Workforce @ (January 2011 - January 2016)
- Team Leader and Sales Support Specialist Certified Coach and Trainer @ (January 2001 - January 2011)
- Customer Service and Sales Representative @ (January 1998 - January 2001)
Christine Fallon Education
- Northeastern University
Bachelor of Science (Business Administration, Management, Business Administration and Management)
2020
Christine Fallon Skills
- Utility Industry
- Organizational Effectiveness
- Team Leadership
- Client Relations
- Collaborative Problem Solving
- Key Performance Indicators
- Incentive Programs
- Voice of the Customer
- Employee Engagement
- Leadership
- Customer Experience
- Business Analysis
- CRM
- Contact Centers
- Strategic Planning
- Project Management
- Product Management
- Analytical Skills
- Data Analysis
- Technical Support
- Sales Process
- Sales Operations
- Business Development
- Social Media
- Operations manager
- Call Center Operations
- Customer Relationship Management (CRM)
- Microsoft Office
- Team Building
- Customer Service
- Training
- Cross-functional Team Leadership
- Coaching
- Employee Relations
- Teamwork
- Cultural Transformation
- Process Efficiency
- Customer Advocacy
- Build Strong Relationships
- Data Analytics
- Coaching & Mentoring
- Deadline Oriented
- Technical Support Processes
- Customer Relationship Management
- Interviewing
- Organizational Change Management
- Remote Supervision
- Leadership development
- Communication
- Account Management
- Customer Support
- Recruiting
- Direct Sales
- Client Liaison
Christine Fallon Summary
- Christine Fallon, based in United States, is currently a Director of Connected Care and Experience at Boston Children's Hospital. Christine Fallon brings experience from previous roles at Boston Children's Hospital and Verizon. Christine Fallon holds a Bachelor of Science in Business Administration, Management, Business Administration and Management @ Northeastern University. With a robust skill set that includes Utility Industry, Organizational Effectiveness, Team Leadership, Client Relations, Collaborative Problem Solving and more. Christine Fallon has 2 emails and 1 mobile phone numbers on RocketReach.
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