Advisory Solution Consultant - Customer Workflows - Enterprise East @ (March 2021 - January 2023)
Principal Solutions Consultant @ (February 2019 - March 2021)
Senior Principal Professional Services Consultant @ (May 2014 - February 2019)
Senior Professional Services Consultant @ (July 2011 - April 2014)
Professional Services Consultant @ (September 2007 - July 2011)
Associate Technical Support @ (October 2006 - September 2007)
Member Information Services (Contracted via Spherion) @ (October 2005 - October 2006)
Chris Yeung Education
University of Oregon
Computer Science ( Political Science, Minor - Business Administration)
2000-2005
Chris Yeung Skills
Telecommunications
SaaS
VoIP
Call Centers
Genesys
Professional Services
Avaya
Pre-sales
Consulting
GVP
CTI
IVR
Call Center
SIP
Genesys Framework
Product Management
Integration
Enterprise Software
SQL
Contact Centers
Inbound Marketing
Cloud Computing
Unix
PowerPoint
Support
Strategy
Microsoft Office
Program Management
Customer Service
Pre Sales
Chris Yeung Summary
Chris Yeung, based in New York, NY, US, is currently a Senior Advisory Solution Consultant at ServiceNow. Chris Yeung brings experience from previous roles at ServiceNow and Genesys. Chris Yeung holds a 2000 - 2005 Computer Science in Political Science, Minor - Business Administration @ University of Oregon. With a robust skill set that includes Telecommunications, SaaS, VoIP, Call Centers, Genesys and more. Chris Yeung has 3 emails and 2 mobile phone numbers on RocketReach.
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