Chris Smith Email & Phone Number
Director of Customer Service @ eCampus.com
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Chris Smith Location
- Lexington, KY, US
Chris Smith Work
- 2010 - now Director of Customer Service @
- 2007 - 2010 Senior Manager, Product Technical Support @
- 1995 - 2007 Customer Service and Sales Support Manager @
Chris Smith Education
- BCHS 1984 - 1986
- University of Phoenix 2001null
- Villanova University 2002null
- Six Sigma Lean
Chris Smith Skills
- Contact Center Management
- Customer Experience
- Customer Satisfaction
- Call Center
- Outsourcing Management
- Quality Assurance
- Business Process Improvement
- Quality Management
- Coaching
- Performance Improvement
- Key Performance Indicators
- ACD Management
- Customer Interaction Management
- Call Centers
- Management
- Process Improvement
- Customer Service
- Sales
Chris Smith Summary
- Chris Smith, based in Lexington, KY, US, is currently a Director of Customer Service at eCampus.com. Chris Smith brings experience from previous roles at Cengage Learning and Thomson Learning (now Cengage Learning). Chris Smith holds a 1984 - 1986 BCHS. With a robust skill set that includes Contact Center Management, Customer Experience, Customer Satisfaction, Call Center, Outsourcing Management and more. Chris Smith has 2 emails on RocketReach.
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