Chris Smith's Location
Lexington, KY, US
Chris Smith's Work
- Director of Customer Service @ eCampus.com
- Senior Manager, Product Technical Support @ Gale Library
- Customer Service and Sales Support Manager @ Thomson Learning
Chris Smith's Education
- University of Phoenix
BS Business Management
- Villanova University
Certification (Project Management)
- BCHS1984 - 1986
- Six Sigma Lean
White Belt
Chris Smith's Skills
- Contact Center Management
- Customer Experience
- Customer Satisfaction
- Call Center
- Outsourcing Management
- Quality Assurance
- Business Process Improvement
- Quality Management
- Coaching
- Performance Improvement
Chris Smith's Summary
Chris Smith, based in Lexington, KY, US, is currently a Director of Customer Service at eCampus.com, bringing experience from previous roles at Cengage Learning and Thomson Learning (now Cengage Learning). Chris Smith holds a BS Business Management @ University of Phoenix. With a robust skill set that includes Contact Center Management, Customer Experience, Customer Satisfaction, Call Center, Outsourcing Management and more, Chris Smith contributes valuable insights to the industry. Chris Smith has 2 emails on RocketReach.
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ViewChris Smith
Director of Customer Service Andamp, Experience at eCampus.com
Lexington, Kentucky, United States25
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