Chris Mason Email & Phone Number
Head of Customer Support @ IDBS
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Chris Mason Location
- Reading, GB
Chris Mason Work
- Head of Customer Support @ (June 2025 - Present)
- Head Of Customer Support @ (May 2021 - January 2025)
- Customer Experience Manager @ (June 2016 - August 2020)
- Service Delivery Manager @ (June 2013 - June 2016)
- Co-Owner @ (February 2013 - June 2013)
- Business IT Service Manager @ (March 2009 - December 2012)
- Global Service Management Leader [Change Management] @ (January 2007 - January 2009)
- Business Systems Analyst @ (March 1999 - January 2007)
- Project Engineer @ (September 1995 - March 1999)
Chris Mason Education
- University of Leeds
BSc(Hons) (Computing/Information Systems)
1992-1995 - Sir William Turners Sixth Form College 1990-1992
Chris Mason Skills
- ITIL
- IT Service Management
- Business Process
- IT Strategy
- Change Management
- IT Management
- Business Analysis
- Service Management
- Process Improvement
- Project Management
- Infrastructure
- Vendor Management
- Requirements Analysis
- Information Technology
- Troubleshooting
- Project Planning
- Project Portfolio Management
- Service Desk
- Problem Solving
- Governance
- Integration
- Communication Skills
- ISO 20000
- Management
- SQL
- Business Process Improvement
- Team Building
- Team Leadership
- PRINCE2
- Leadership
- Strategy
- Requirements Gathering
- Incident Management
- Training
- Project Delivery
- Business Transformation
- IT Operations
- Product Management
- Testing
- Technical Support
- Outsourcing
- Solution Architecture
- Service Delivery
- Sales
- Website Design
- Microsoft Office
- Website Build
- Mobile App Build
- Mobile App Design
Chris Mason Summary
- Chris Mason, based in Reading, GB, is currently a Head of Customer Support at IDBS. Chris Mason brings experience from previous roles at Checkit.net, SSE Retail Telecoms, NetDespatch Limited and Smartec Business Solutions Ltd. Chris Mason holds a 1992 - 1995 BSc(Hons) in Computing/Information Systems @ University of Leeds. With a robust skill set that includes ITIL, IT Service Management, Business Process, IT Strategy, Change Management and more. Chris Mason has 1 emails and 1 mobile phone numbers on RocketReach.
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Head of Customer Support
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