Chris Hess Email & Phone Number
Digital Platform Tooling Analyst - Observability and Monitoring @ HUB International
5 free lookup(s).
Chris Hess Location
- Cincinnati, OH, US
Chris Hess Work
- 2025 - now Digital Platform Tooling Analyst - Observability and Monitoring @
- 2025 - 2025 IT Service Manager @
- 2022 - 2024 Information Technology Service Manager @
- 2022 - 2022 Head of ITSM Platform and Development @
- 2020 - 2022 Director Information Technology Project Management @
- 2018 - 2020 Director, Service Delivery Management @
- 2016 - 2018 Service Delivery Manager @
- 2015 - 2016 Business Reporting Analyst @
- 2012 - 2015 Process Analyst and Manager @
- 2010 - 2012 Service Desk Level 2 @
- 2008 - 2010 Service Desk Level 1 @
Chris Hess Education
- ESCP Europe
Advanced Service Delivery Management
2018 - 2018 - Brown Mackie College-Cincinnati
Computer Systems Networking and Telecommunications (Computer Systems Networking and Telecommunications)
2004 - 2006 - Lakota East High School
High School Diploma
1999 - 2002
Chris Hess Skills
- Microsoft 365
- Service Desk
- ITIL
- IT Service Management
- Service Delivery
- Incident Management
- Sla
- Troubleshooting
- IT Management
- IT Operations
- Service-Level Agreements (SLA)
- Data Analysis
- Data Entry
- Mobile Devices
- IT Solutions
- Continuous Improvement
- Technical Support
- Reporting & Analysis
- Process Optimization
- Process Management
- Information Technology
- Disaster Recovery
- Account Management
- Customer Satisfaction
- Operating Systems
- BMC Remedy
- Microsoft Excel
- Lotus Notes
- Android
- Windows 7
- Windows XP
- Active Directory
- Microsoft PowerPoint
- Customer Service
- Supervisory Skills
- Organization Skills
- Leadership
- Cross-functional Team Leadership
- Management
- Process Improvement
- Remedy AR System
- Remedy Ticketing System
- Solution Development
- Process Flow
- Help Desk Support
- Service Desk Management
- Service Management
- Microsoft Office 2007
- Dedication to Continuous Improvement
Chris Hess Summary
- Chris Hess, based in Cincinnati, OH, US, is currently a Digital Platform Tooling Analyst - Observability and Monitoring at HUB International. Chris Hess brings experience from previous roles at Optimized IT, Truepoint Wealth Counsel and Atos. Chris Hess holds a 2018 - 2018 Advanced Service Delivery Management @ ESCP Europe. With a robust skill set that includes Microsoft 365, Service Desk, ITIL, IT Service Management, Service Delivery and more. Chris Hess has 2 emails and 2 mobile phone numbers on RocketReach.
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