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Eric Showalter Location
Charleston, WV, US
Eric Showalter Work
COO, Head of Service and Client Experience, HUB Private Client @ (August 2023 - Present)
Vice President, Commercial Service Operations @ (December 2019 - August 2023)
Vice President, Large Group Service Operations @ (March 2014 - December 2019)
Senior Director, Large Group Service Operations @ (July 2012 - March 2014)
Vice President, Client and Consumer Support, US @ (July 2011 - July 2012)
Director, Contact Center Event Management and Resale, US @ (September 2008 - July 2011)
Contact Center Director @ (January 2001 - September 2008)
Manager of Contact Center @ Telespectrum (May 1996 - January 2001)
Eric Showalter Education
West Virginia University
BA (History, English)
1992-1994
Mountain State University 1990-1992
Eric Showalter Skills
Call Center
Customer Satisfaction
Management
Event Management
Leadership
Contact Centers
Customer Service
E-commerce
Social Media
Sales
Customer Experience
Project Planning
Workforce Management
Vendor Management
Process Improvement
Strategic Planning
Operations Management
Performance Management
Team Leadership
Account Management
E Commerce
Eric Showalter Summary
Eric Showalter, based in Charleston, WV, US, is currently a COO, Head of Service and Client Experience, HUB Private Client at HUB International. Eric Showalter brings experience from previous roles at CareFirst BlueCross BlueShield and Live Nation Entertainment. Eric Showalter holds a 1992 - 1994 BA in History, English @ West Virginia University. With a robust skill set that includes Call Center, Customer Satisfaction, Management, Event Management, Leadership and more. Eric Showalter has 2 emails and 2 mobile phone numbers on RocketReach.
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