Chris Hernandez Email & Phone Number
Senior Manager, AI Operations @ Chime
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Chris Hernandez Location
- Haslet, TX, US
Chris Hernandez Work
- Senior Manager, AI Operations @ (February 2026 - Present)
- Manager, Speech Analytics (AI and ML) @ (July 2024 - February 2026)
- Senior Program Manager, Speech Analytics (AI and ML and NLP) @ (May 2023 - July 2024)
- Co-Founder @ (July 2025 - March 2026)
- Systematic Improvement Manager @ (August 2022 - May 2023)
- Quality Program Manager @ (November 2021 - May 2023)
- Manager, Customer Experience Operations | Co-Chapter lead of YPN ERG @ (February 2020 - November 2021)
- QPM @ (April 2019 - February 2020)
- Quality Operations Manager @ (May 2017 - April 2019)
- Quality Lead @ (March 2017 - May 2017)
- Quality Analyst and Product Training Specialist @ (January 2017 - January 2017)
- Quality Assurance Analyst @ (August 2016 - December 2016)
- Computer Specialist @ (August 2015 - July 2016)
- Sales And Marketing Specialist @ (December 2013 - June 2015)
Chris Hernandez Education
- The University of Arizona Global Campus
Bachelor's degree (Computer Science)
2021-2025
Chris Hernandez Skills
- Speech Analytics
- Oral Communication
- Technical Execution
- Technical Leadership
- Cross-functional Alignment
- Large Language Models (LLM)
- Artificial Intelligence (AI)
- Natural Language Processing (NLP)
- Analytics
- Program Management
- Business Analysis
- Agile Methodologies
- Microsoft Office
- Project Management
- Customer Service
- Customer Satisfaction
- Machine Learning
- Sales
- Marketing
- Marketing Strategy
- Quality Assurance
- Customer Retention
- Social Media Marketing
- Call Centers
- Technical Support
- Account Management
- Event Management
- Social Networking
- Sales Management
- Lead Generation
- Data Analysis
- Customer Experience
- iOS
- Mac OS
- Tableau
- Team Leadership
- Training
- Leadership
- Teamwork
- Team Building
- Management
- Time Management
- People Leadership
- Communication
- People Management
- Coaching
- Apple Certified
- COPC
- Computers
- Organizational Awareness
- Customer- Centric
- Goal- Orientation
- Quality Orientation
- Analytical Thinking & Problem Solving
- Integrity
- Expertise Skills
- Adaptability
- Generating Visio
- AIOps
- Genai
Chris Hernandez Summary
- Chris Hernandez, based in Haslet, TX, US, is currently a Senior Manager, AI Operations at Chime. Chris Hernandez brings experience from previous roles at Chime, Stuchai and Apple. Chris Hernandez holds a 2021 - 2025 Bachelor's degree in Computer Science @ The University of Arizona Global Campus. With a robust skill set that includes Speech Analytics, Oral Communication, Technical Execution, Technical Leadership, Cross-functional Alignment and more. Chris Hernandez has 3 emails and 4 mobile phone numbers on RocketReach.
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