Chris Edge Email & Phone Number
Senior Customer Success Manager, EMEA @ Embrace
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Chris Edge Location
- Egham, GB
Chris Edge Work
- Senior Customer Success Manager, EMEA @ (December 2024 - Present)
- Chief Customer Officer @ Salesfire (April 2024 - December 2024)
- Global Head of Customer Success @ (July 2020 - February 2024)
- UK Client Manager @ (November 2019 - July 2020)
- Customer Success Director and UK Country Manager @ (January 2013 - November 2019)
- Customer Success Manager and Technical Account Manager @ (March 2010 - January 2013)
- Head of Account Management @ (October 2008 - March 2010)
- Account Manager @ (January 2008 - September 2008)
- Internet Manager @ (October 1998 - December 2007)
- Data Analyst @ Firth Rixon (January 1998 - January 1998)
- Information Officer @ (September 1996 - September 1997)
Chris Edge Education
- Teesside University
BSc (Information Science)
1994-1998
Chris Edge Skills
- Account Management
- Account Planning
- Building Trust
- Business Consulting
- Business Relationship Management
- Business-to-Business (B2B)
- Communication
- Conversational AI
- Conversion Optimization
- Critical Thinking
- Customer Advocacy
- Customer Experience
- Customer Insight
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success Management
- Customer Support
- Customer-focused Service
- Data Analysis
- Data Science
- Digital Marketing
- Digital Strategy
- E-business
- E-commerce
- Email Marketing
- Enablement
- Executive Team
- Google Adwords
- Google Analytics
- Growth Initiatives
- Growth Strategies
- IPO
- Interpersonal Skills
- Key Metrics
- Leadership
- Management
- Market Analysis
- Online Marketing
- PPC
- People Development
- Performance Reviews
- Pre-sales
- Presentation Skills
- Presentations
- Problem Solving
- Professional Services
- Project Management
- Relationship Building
- Renewals
- Search Engine Optimization (SEO)
- Software as a Service (SaaS)
- Strategic Leadership
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Technical Consultation
- Web Analytics
- Web Marketing
- Web Development
- Business Development
- SEO
- Affiliate Marketing
- Web Project Management
- Online Advertising
- SEM
- Omniture
- E Commerce
- E Business
- Technology
- Snow
- Sli
- Microsoft Office
- Change Management
- Analysis
Chris Edge Summary
- Chris Edge, based in Egham, GB, is currently a Senior Customer Success Manager, EMEA at Embrace. Chris Edge brings experience from previous roles at Salesfire, Klevu Oy, Pitney Bowes and SLI Systems. Chris Edge holds a 1994 - 1998 BSc in Information Science @ Teesside University. With a robust skill set that includes Account Management, Account Planning, Building Trust, Business Consulting, Business Relationship Management and more.
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