Chitra Dutta Email & Phone Number
General Manager @ Croma
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Chitra Dutta Location
- Mumbai, MH, IN
Chitra Dutta Work
- 2025 -now General Manager @
- 2024 -2025 Customer Service Lead @
- 2021 -2024 Lead - Contact Centre @
- 2019 -2021 Head of Contact Center @
- 2017 -2019 Contact Center Manager @
- 2015 -2017 Deputy Manager @
- 2013 -2015 Assistant Manager @
- 2010 -2013 Process Leader @
- 2005 -2009 Quality Coach @
- 2003 -2005 Sr. Customer Service Associate @
Chitra Dutta Education
- Delhi University
Graduation (Bachelor of Arts)
2000-2003
Chitra Dutta Skills
- Telecommunications
- Training
- Customer Experience
- Management
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Customer Service
- Leadership
- Team Leadership
- Service Delivery
- Team Management
- Operations Management
- Vendor Management
- Customer Retention
- BPO
- People Management
- MIS
- Customer Satisfaction
- Calibration
- Microsoft Excel
- Trend Analysis
- CRM
- PowerPoint
- Call Centers
- Sla
- Employee Engagement
- Outsourcing
- Microsoft Office
- Process Improvement
- Coaching
- Performance Management
- Service Quality
- Business Process Outsourcing
- Customer Relationship Management
Chitra Dutta Summary
- Chitra Dutta, based in Mumbai, MH, IN, is currently a General Manager at Croma. Chitra Dutta brings experience from previous roles at Croma and Mahindra Holidays & Resorts India Limited. Chitra Dutta holds a 2000 - 2003 Graduation in Bachelor of Arts @ Delhi University. With a robust skill set that includes Telecommunications, Training, Customer Experience, Management, Business Process Outsourcing Bpo and more. Chitra Dutta has 1 mobile phone numbers on RocketReach.
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