Chitra Dutta Email & Phone Number
Director Customer Support @ Cordelia Cruises
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Chitra Dutta Location
- Mumbai, MH, IN
Chitra Dutta Work
- Director Customer Support @ (May 2026 - Present)
- General Manager @ (June 2025 - May 2026)
- Customer Service Lead @ (April 2024 - May 2025)
- Lead - Contact Centre @ (April 2021 - March 2024)
- Head of Contact Center @ (May 2019 - March 2021)
- Contact Center Manager @ (February 2017 - April 2019)
- Deputy Manager @ (August 2015 - February 2017)
- Assistant Manager @ (April 2013 - August 2015)
- Process Leader @ (June 2010 - April 2013)
- Quality Coach @ (November 2005 - January 2009)
- Sr. Customer Service Associate @ (July 2003 - November 2005)
Chitra Dutta Education
- Delhi University
Graduation (Bachelor of Arts)
2000-2003
Chitra Dutta Skills
- Telecommunications
- Training
- Customer Experience
- Management
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Customer Service
- Leadership
- Team Leadership
- Service Delivery
- Team Management
- Operations Management
- Vendor Management
- Customer Retention
- BPO
- People Management
- MIS
- Customer Satisfaction
- Calibration
- Microsoft Excel
- Trend Analysis
- CRM
- PowerPoint
- Call Centers
- Sla
- Employee Engagement
- Outsourcing
- Microsoft Office
- Process Improvement
- Coaching
- Performance Management
- Service Quality
- Business Process Outsourcing
- Customer Relationship Management
Chitra Dutta Summary
- Chitra Dutta, based in Mumbai, MH, IN, is currently a Director Customer Support at Cordelia Cruises. Chitra Dutta brings experience from previous roles at Croma. Chitra Dutta holds a 2000 - 2003 Graduation in Bachelor of Arts @ Delhi University. With a robust skill set that includes Telecommunications, Training, Customer Experience, Management, Business Process Outsourcing Bpo and more. Chitra Dutta has 1 emails and 2 mobile phone numbers on RocketReach.
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