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Cheryl Vick Location
Charlotte, NC, US
Cheryl Vick Work
2016 -now VP Customer Experience @
2012 -2016 Executive Director - Customer Experience @
2010 -2012 National Director of Operations - Partner Channel @
2007 -2008 Regional Sales Manager - Carolinas @
2004 -2007 Regional Client Service Director @
2001 -2004 Regional Client Service Manager @
2001 -2001 Global Account Manager @
1997 -2000 Area Client Service Manager @ Global Crossing / Frontier Communications
1996 -1997 Client Service Manager @ Allnet Communications
Cheryl Vick Education
Walden University
Master's degree (Applied Behavior Analysis)
2008-2010
University of Connecticut
University of South Florida
Bachelor's degree (Psychology of Human Behavior)
University of South Florida
Bachelor's (Bachelor's)
University of South Florida
Bachelor's
Cheryl Vick Skills
Unified Communications
Solution Selling
Customer Experience
Customer Retention
Customer Satisfaction
Telecommunications
Channel Partners
Managed Services
VoIP
MPLS
Voice over IP (VoIP)
Forecasting
Strategy
Direct Sales
Multiprotocol Label Switching (MPLS)
Telephony
Ethernet
Cloud Computing
Wireless Technologies
Sales
Data Center
IP
Wireless
Integration
Account Management
Vendor Management
Session Initiation Protocol (SIP)
Sales Process
Internet Protocol (IP)
Optical Fiber
SIP
WAN
Wide Area Network (WAN)
Broadband
Enterprise Software
Salesforce.com
SaaS
Sales Presentations
Management
Leadership
Strategic Partnerships
Co-location
SIP Trunking
Networking
Hosted Services
T1
Internet Services
Professional Communication
Metro Ethernet
Customer Experience Management
Siebel
Wide Area Network Wan
Multiprotocol Label Switching Mpls
Voice Over Ip Voip
Customer Service
New Business Development
Session Initiation Protocol Sip
Business Strategy
Microsoft Excel
Microsoft Office
Project Management
Co Location
Internet Protocol Ip
Multiprotocol Label Switching
Wide Area Network
Internet Protocol
Session Initiation Protocol
Voice Over Ip
Cheryl Vick Summary
Cheryl Vick, based in Charlotte, NC, US, is currently a VP Customer Experience at Simplify. Cheryl Vick brings experience from previous roles at XO Communications, Qwest Communications and Global Crossing. Cheryl Vick holds a 2008 - 2010 Master's degree in Applied Behavior Analysis @ Walden University. With a robust skill set that includes Unified Communications, Solution Selling, Customer Experience, Customer Retention, Customer Satisfaction and more. Cheryl Vick has 2 emails and 1 mobile phone numbers on RocketReach.
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