2016 -
2017 HR Senior Supervisor, Head of French Recruitment Team @
2009 -
2016 Global Technical support- Supervisor @
2005 -
2009 Operations team leader for Microsoft PA account @
2004 -
2005 CSR and Peer mentor @
2009 -
2009 project manager @
Chayma Education
Paris-Pantheon-Assas University
Bachelor's degree (Journalism)
2003
Cairo University
Bachelor of Arts (B.A.), French Language and Literature (French Language and Literature)
1998
-
2002
Lycee de Liberte
Chayma Skills
Team Management
Time Management
Customer Service
Team Leadership
Microsoft Office
Customer Satisfaction
Leadership
Service Delivery
Teamwork
Management
VMware
Pre-sales
Cloud Computing
Telecommunications
Storage
Disaster Recovery
Enterprise Software
IT Service Management
Virtualization
Data Center
ITIL
Call Centers
Outsourcing
Customer Experience
Troubleshooting
Operations Management
Performance Management
Contact Centers
Project Management
Technical Support
Training
Process Improvement
Pre Sales
Chayma Summary
Chayma, based in Cairo, Cairo Governorate, EG, is currently a Partnerships Manager at alx_africa. Chayma brings experience from previous roles at Convertedin, Oracle and Microsoft. Chayma holds a Bachelor's degree in Journalism @ Paris-Pantheon-Assas University. With a robust skill set that includes Team Management, Time Management, Customer Service, Team Leadership, Microsoft Office and more. Chayma has 3 emails and 2 mobile phone numbers on RocketReach.
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