Charles Olson Email & Phone Number
Analyst 4 Incident Manager
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Charles Olson Location
- Colorado Springs, CO, US
Charles Olson Work
- 2022 - now Analyst 4 Incident Manager @ Match Point Solutions
- 2017 - 2022 Senior Technical Analyst ' Senior Contributor' Issue Automation @
- 2002 - 2021 Technical Analyst and Process consultant @ Evening Star Farm
- 2012 - 2017 Senior Technical Support Engineer @
- 2010 - 2012 Technical Support Analyst @
- 2006 - 2010 Technical Support Rep @ MX Logic / McAfee
- 2004 - 2006 Customer Service Rep @ CareerConnections Inc "CCI"
Charles Olson Education
- University of Denver
DU-VIRT-AI-PT-05-2024-U-LOLC (Data clean up and Artificial Intelligence training)
2024 - 2024 - Colorado Technical University
Bachelor's degree (Computer Science)
2004 - 2006 - ITT Technical Institute-Thornton
Associate's degree (Computer Science)
2002 - 2004 - Pomona Sr High
Charles Olson Skills
- Written Communication
- Office 365
- Ticketing Systems
- Communication
- Decision-Making
- Easily Adaptable
- ITIL
- Emergency Management
- Dashboards
- KQL
- Blackbird
- Unix
- Elastic Stack (ELK)
- Scrum
- Agile Methodologies
- Splunk
- Slack
- Triage
- Problem Solving
- Active Directory
- Troubleshooting
- Technical Support
- VPN
- Firewalls
- Software Documentation
- System Administration
- DNS
- Network Administration
- Scripting
- Information Technology
- Incident Management
- Computer Security
- Software Quality Assurance
- Project Management
- Microsoft Exchange
- Operating Systems
- Servers
- Citrix
- BMC Remedy
- Databases
- Windows
- Cisco Technologies
- Computer Hardware
- Windows Server
- VMware
- Hardware
- Linux
- Microsoft Office
- SQL
- Networking
- Windows Scripting
- Help Desk Support
Charles Olson Summary
- Charles Olson, based in Colorado Springs, CO, US, is currently a Analyst 4 Incident Manager at Match Point Solutions. Charles Olson brings experience from previous roles at Cigna, Evening Star Farm, Four Winds Interactive and Catholic Health Initiatives. Charles Olson holds a 2024 - 2024 DU-VIRT-AI-PT-05-2024-U-LOLC in Data clean up and Artificial Intelligence training @ University of Denver. With a robust skill set that includes Written Communication, Office 365, Ticketing Systems, Communication, Decision-Making and more. Charles Olson has 2 emails and 2 mobile phone numbers on RocketReach.
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