Charan M Email & Phone Number
Assistant Vice President @ Infinite Computer Solutions
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Charan M Location
- Artesia, CA, US
Charan M Work
- Assistant Vice President @ (August 2025 - Present)
- Director Of Technology @ (July 2022 - Present)
- Director Of Technology @ (July 2022 - August 2025)
- Program Manager @ (October 2019 - July 2022)
- Manager @ (June 2019 - September 2019)
- Life Planner @ (February 2019 - August 2019)
- Manager Professional Services @ (August 2018 - February 2019)
- Service Delivery Manger, Professional Services @ (October 2015 - October 2018)
- Program Manager and Process Engineer @ (February 2013 - October 2015)
- Service Segment Manager @ (April 2011 - February 2013)
- Technical Solutions Consultant @ (April 2010 - October 2012)
- Technical Solutions Consultant @ (April 2010 - April 2011)
- Technical Lead @ (April 2008 - April 2010)
- Technical Support Supervisor and Agent Support Group @ (July 2005 - April 2008)
- Technical Support Representative @ (August 2004 - July 2005)
Charan M Education
- NIM
Diploma In Management (A+)
2005-2006 - Bangalore University
Mechanical Engineering (Mechanical Engineering)
2000-2004
Charan M Skills
- Customer Experience Management
- Information Technology
- Project Delivery
- IT Transformation
- Customer Support
- Infrastructure
- Service Desk
- Technology Management
- Salesforce.com
- IT Management
- Customer Satisfaction
- IT Outsourcing
- Offshore Outsourcing
- Microsoft Azure
- SOC 2
- HITRUST
- Disaster Recovery
- Contact Center Management
- Strategy
- Salesforce.com Administration
- ITIL
- Service Delivery
- IT Service Management
- Project Management
- Change Management
- Program Management
- Vendor Management
- Outsourcing
- IT Operations
- Service Management
- Contact Center Operations
- ITIL v3 Foundations Certified
- Leadership
- PMP
- CRM
- Project Team Management
- Team Management
- Customer Relationship Management (CRM)
- JIRA
- Sales Force Alignment
- Customer Service Management
- Customer Service
- Risk Management
- Technology Change Management
- MS Project
- Service-Level Agreements (SLA)
- Management
- Incident Management
- Pre-sales
- Business Analysis
- Technical Support
- Business Process Improvement
- Customer Experience
- Talent Management
- Digital Transformation
- Operations Management
Charan M Summary
- Charan M, based in Artesia, CA, US, is currently a Assistant Vice President at Infinite Computer Solutions. Charan M brings experience from previous roles at Infinite Computer Solutions and Transact Global. Charan M holds a 2005 - 2006 Diploma In Management in A+ @ NIM. With a robust skill set that includes Customer Experience Management, Information Technology, Project Delivery, IT Transformation, Customer Support and more. Charan M has 2 emails and 1 mobile phone numbers on RocketReach.
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