Chao Chen Location
- Beijing, China
Chao Chen Work
- 2023 - now Senior Community Manager @
- 2022 - 2023 Customer Service Lead @
- 2019 - 2022 Product Manager @
- 2013 - 2019 Operations Lead @
Chao Chen Education
- Technische Universiteit Eindhoven
Master of Science (MSc) (Building Services)
2003 - 2012
Chao Chen Skills
- Customer Relationship Management (CRM)
- VIP Services
- Business Process Outsourcing (BPO)
- Product Design
- Localization
- Localization Testing
- Customer Service Management
- Google Sheets
- Narrative
- Multi-agent Systems
- Energy Management
- Energy Efficiency
- Building Services
- Microsoft Office
- Management
- Photoshop
- Engels
- Projectmanagement
- Microsoft Excel
- Research
- Klantenservice
- Sociale media
- Microsoft Word
- Nederlands
- Interviews
- Teammanagement
- BPO
- Outsourcing
- Customer Service Operations
Chao Chen Summary
- Chao Chen, based in Beijing, China, is currently a Senior Community Manager at Mattel163. Chao Chen brings experience from previous roles at Century Games and FunPlus. Chao Chen holds a 2003 - 2012 Master of Science (MSc) in Building Services @ Technische Universiteit Eindhoven. With a robust skill set that includes Customer Relationship Management (CRM), VIP Services, Business Process Outsourcing (BPO), Product Design, Localization and more. Chao Chen has 1 emails on RocketReach.
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