2010 -2011 Senior Analyst and Project Manager Operational Development and Transformation @
2009 -2010 Senior Training Analyst @ Txu Energy Performance Optimization/Resource Optimization
2008 -2009 Performance Optimization @
2007 -2008 Program Planning and Delivery Manager @
2007 -2007 Training Delivery Manager @
2005 -2007 Call Center Learning Manager @ Capgemini/Txu Energy Account
2004 -2005 Trainer and Developer @
2004 -2004 Trainer @
2003 -2003 Sales and Service Representative @
1995 -2003 Business Process Analyst and Training Coordinator and Operations and Customer Resolution @
Chandi Gracey Education
The Johns Hopkins University - Carey Business School
Masters (Finance)
2021-2022
University of Phoenix
Bachelor of Business Administration (Business, Communications)
2010-2012
University of Phoenix
(Business)
2005-2010
Chandi Gracey Skills
Customer Experience Management
Negotiation
Cross-functional Team Leadership
Project Management
Leadership
Operations Management
Business Process
Strategy
Business Analysis
Strategic Planning
Call Centers
Change Management
Vendor Management
Program Management
Business Intelligence
Marketing
Recruiting
Forecasting
Sales
Project Planning
Consulting
Data Analysis
Call Center
Analysis
Management Consulting
Business Strategy
Financial Audits
Brand Management
Sales Operations
Start-ups
Analytics
Business Development
Product Management
Sales & Marketing
E-commerce
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Enterprise Software
Training
Customer Service
Organizational Development
Employee Training
Team Leadership
Team Building
Strategic Partnerships
Relationship Building
Executive Management
Training & Development
Management
Business Relationship Management
Financial Services
Outsourcing
CRM
Start Ups
Cross Functional Team Leadership
Six Sigma
Online Marketing
Team Management
Business Process Improvement
Process Improvement
Customer Marketing
Customer Experience
Contract Negotiation
Quality Assurance
Chandi Gracey Summary
Chandi Gracey, based in United States, is currently a Senior Vice President, Member Experience at Medical Guardian. Chandi Gracey brings experience from previous roles at SamaCare, StellarFi 🚀 and Human Interest. Chandi Gracey holds a 2021 - 2022 Masters in Finance @ The Johns Hopkins University - Carey Business School. With a robust skill set that includes Customer Experience Management, Negotiation, Cross-functional Team Leadership, Project Management, Leadership and more. Chandi Gracey has 3 emails and 1 mobile phone numbers on RocketReach.
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