Chandi Gracey Email & Phone Number
Senior Vice President, Member Experience @ Medical Guardian
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Chandi Gracey Location
- United States
Chandi Gracey Work
- Senior Vice President, Member Experience @ (January 2025 - Present)
- Customer Success and Business Operations Executive @ (May 2022 - January 2025)
- Start up Consultant @ (December 2023 - January 2024)
- Vice President, Customer Success Operations @ (November 2021 - April 2022)
- Head of Customer Success Operations @ (March 2021 - November 2021)
- Head of Customer Success @ (February 2021 - March 2021)
- Head Of Company Operations @ Helm Services (May 2019 - February 2021)
- Operations @ (June 2019 - August 2019)
- Senior Director, Ops and IT Pmo @ (April 2019 - June 2019)
- Senior Director Operations, Communications: Lending, Money, Sales, Escalations and Invest @ (February 2018 - April 2019)
- Senior Director Operations, Communications and Workforce Managment @ (March 2017 - February 2018)
- Director Customer Interactions and Workforce Management @ (July 2015 - March 2016)
- Manager, Chief Creative Officer Change Management @ (June 2015 - July 2015)
- Manager, Brand Management @ (November 2012 - June 2015)
- Senior Marketing Associate Telesales Channel @ (June 2011 - November 2012)
- Senior Analyst and Project Manager Operational Development and Transformation @ (October 2010 - June 2011)
- Senior Training Analyst @ Txu Energy Performance Optimization/Resource Optimization (July 2009 - October 2010)
- Performance Optimization @ (November 2008 - July 2009)
- Program Planning and Delivery Manager @ (October 2007 - October 2008)
- Training Delivery Manager @ (September 2007 - October 2007)
- Call Center Learning Manager @ Capgemini/Txu Energy Account (July 2005 - September 2007)
- Trainer and Developer @ (September 2004 - July 2005)
- Trainer @ (January 2004 - September 2004)
- Sales and Service Representative @ (August 2003 - December 2003)
- Business Process Analyst and Training Coordinator and Operations and Customer Resolution @ (March 1995 - July 2003)
Chandi Gracey Education
- The Johns Hopkins University - Carey Business School
Masters (Finance)
2021-2022 - University of Phoenix
Bachelor of Business Administration (Business, Communications)
2010-2012 - University of Phoenix
(Business)
2005-2010
Chandi Gracey Skills
- Customer Experience Management
- Negotiation
- Cross-functional Team Leadership
- Project Management
- Leadership
- Operations Management
- Business Process
- Strategy
- Business Analysis
- Strategic Planning
- Call Centers
- Change Management
- Vendor Management
- Program Management
- Business Intelligence
- Marketing
- Recruiting
- Forecasting
- Sales
- Project Planning
- Consulting
- Data Analysis
- Call Center
- Analysis
- Management Consulting
- Business Strategy
- Financial Audits
- Brand Management
- Sales Operations
- Start-ups
- Analytics
- Business Development
- Product Management
- Sales & Marketing
- E-commerce
- Business-to-Business (B2B)
- Customer Relationship Management (CRM)
- Enterprise Software
- Training
- Customer Service
- Organizational Development
- Employee Training
- Team Leadership
- Team Building
- Strategic Partnerships
- Relationship Building
- Executive Management
- Training & Development
- Management
- Business Relationship Management
- Financial Services
- Outsourcing
- CRM
- Start Ups
- Cross Functional Team Leadership
- Six Sigma
- Online Marketing
- Team Management
- Business Process Improvement
- Process Improvement
- Customer Marketing
- Customer Experience
- Contract Negotiation
- Quality Assurance
Chandi Gracey Summary
- Chandi Gracey, based in United States, is currently a Senior Vice President, Member Experience at Medical Guardian. Chandi Gracey brings experience from previous roles at SamaCare, StellarFi 🚀 and Human Interest. Chandi Gracey holds a 2021 - 2022 Masters in Finance @ The Johns Hopkins University - Carey Business School. With a robust skill set that includes Customer Experience Management, Negotiation, Cross-functional Team Leadership, Project Management, Leadership and more. Chandi Gracey has 2 emails and 1 mobile phone numbers on RocketReach.
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