Chandi Gracey Email & Phone Number
Senior Vice President, Member Experience @ Medical Guardian
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Chandi Gracey Location
- Philadelphia, PA, US
Chandi Gracey Work
- 2025 - now Senior Vice President, Member Experience @
- 2022 - 2025 Customer Success and Business Operations Executive @
- 2023 - 2024 Start up Consultant @
- 2021 - 2022 Vice President, Customer Success Operations @
- 2021 - 2021 Head of Customer Success Operations @
- 2021 - 2021 Head of Customer Success @
- 2019 - 2021 Head Of Company Operations @ Helm Services
- 2019 - 2019 Operations @
- 2019 - 2019 Senior Director, Ops and IT Pmo @
- 2018 - 2019 Senior Director Operations, Communications: Lending, Money, Sales, Escalations and Invest @
- 2017 - 2018 Senior Director Operations, Communications and Workforce Managment @
- 2015 - 2016 Director Customer Interactions and Workforce Management @
- 2015 - 2015 Manager, Chief Creative Officer Change Management @
- 2012 - 2015 Manager, Brand Management @
- 2011 - 2012 Senior Marketing Associate Telesales Channel @
- 2010 - 2011 Senior Analyst and Project Manager Operational Development and Transformation @
- 2009 - 2010 Senior Training Analyst @ Txu Energy Performance Optimization/Resource Optimization
- 2008 - 2009 Performance Optimization @
- 2007 - 2008 Program Planning and Delivery Manager @
- 2007 - 2007 Training Delivery Manager @
- 2005 - 2007 Call Center Learning Manager @ Capgemini/Txu Energy Account
- 2004 - 2005 Trainer and Developer @
- 2004 - 2004 Trainer @
- 2003 - 2003 Sales and Service Representative @
- 1995 - 2003 Business Process Analyst and Training Coordinator and Operations and Customer Resolution @
Chandi Gracey Education
- The Johns Hopkins University - Carey Business School
Masters (Finance)
2021 - 2022 - University of Phoenix
Bachelor of Business Administration (Business, Communications)
2010 - 2012 - University of Phoenix
(Business)
2005 - 2010
Chandi Gracey Skills
- Customer Experience Management
- Negotiation
- Cross-functional Team Leadership
- Project Management
- Leadership
- Operations Management
- Business Process
- Strategy
- Business Analysis
- Strategic Planning
- Call Centers
- Change Management
- Vendor Management
- Program Management
- Business Intelligence
- Marketing
- Recruiting
- Forecasting
- Sales
- Project Planning
- Consulting
- Data Analysis
- Call Center
- Analysis
- Management Consulting
- Business Strategy
- Financial Audits
- Brand Management
- Sales Operations
- Start-ups
- Analytics
- Business Development
- Product Management
- Sales & Marketing
- E-commerce
- Business-to-Business (B2B)
- Customer Relationship Management (CRM)
- Enterprise Software
- Training
- Customer Service
- Organizational Development
- Employee Training
- Team Leadership
- Team Building
- Strategic Partnerships
- Relationship Building
- Executive Management
- Training & Development
- Management
- Business Relationship Management
- Financial Services
- Outsourcing
- CRM
- Start Ups
- Cross Functional Team Leadership
- Six Sigma
- Online Marketing
- Team Management
- Business Process Improvement
- Process Improvement
- Customer Marketing
- Customer Experience
- Contract Negotiation
- Quality Assurance
Chandi Gracey Summary
- Chandi Gracey, based in Philadelphia, PA, US, is currently a Senior Vice President, Member Experience at Medical Guardian. Chandi Gracey brings experience from previous roles at SamaCare, StellarFi 🚀 and Human Interest. Chandi Gracey holds a 2021 - 2022 Masters in Finance @ The Johns Hopkins University - Carey Business School. With a robust skill set that includes Customer Experience Management, Negotiation, Cross-functional Team Leadership, Project Management, Leadership and more. Chandi Gracey has 2 emails and 1 mobile phone numbers on RocketReach.
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