Digital Customer Success Program Manager @ (September 2022 - November 2024)
Digital CSM @ (May 2020 - September 2022)
Internal Communication Specialist @ (November 2019 - May 2020)
Customer Communications Specialist @ (June 2018 - November 2019)
Customer Support Specialist @ (July 2017 - June 2018)
Customer Service Specialist @ (February 2017 - July 2017)
Early Stage Account Manager @ (June 2016 - February 2017)
English Instructor @ Reading Town English Academy (September 2014 - September 2015)
Out of State Unit Manager @ (December 2013 - July 2014)
Team Lead @ (January 2011 - December 2013)
Part-time Dialer @ (February 2009 - January 2011)
Chae Stewart Education
University of Northern Colorado
Bachelor's degree (English)
2009-2014
University of Northern Colorado
Minor (Writing, General)
2009-2013
Chae Stewart Skills
Executive Presentations
Enablement
Gainsight
Customer Relationship Management (CRM)
Customer Experience
Operational Excellence
Product Adoption
Customer Journey Mapping
Operations
System Configuration
Operational Efficiency
Data Analytics
Strategic Thinking
Dashboards
Customer Satisfaction
Net Promoter Score
Key Performance Indicators
Process Alignment
Customer Advocacy
Problem Solving
Written Communication
Software as a Service (SaaS)
Customer Engagement
Process Improvement
Marketing Analytics
Digital Campaigns
Technology Integration
Data Governance
Customer Success
Cross-functional Collaborations
User Experience (UX)
Visual Design
Analytical Skills
Training
Marketo
Corporate Communications
Microsoft Office
Customer Service
Leadership
Team Building
Internal Communications
Strategic Planning
Organization Skills
Project Management
Marketing Operations
Data Visualization
Visual Storytelling
Interpersonal Skills
Chae Stewart Summary
Chae Stewart, based in Aurora, CO, US, is currently a Customer Success Onboarding Analyst at ESG (Customer Success as a Service®️). Chae Stewart brings experience from previous roles at Simpplr, ESG (Customer Success as a Service®️) and Vertafore. Chae Stewart holds a 2009 - 2014 Bachelor's degree in English @ University of Northern Colorado. With a robust skill set that includes Executive Presentations, Enablement, Gainsight, Customer Relationship Management (CRM), Customer Experience and more. Chae Stewart has 1 emails and 3 mobile phone numbers on RocketReach.
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