PFC USA Information

Since 1904, PFC USA has provided accounts receivable management solutions for healthcare providers and currently serves over 1,200 healthcare providers, hospitals and healthcare systems nationally. With Omnichannel Preferred Solutions (OPS) offered through PFC USA, patient communication is streamlined to provide a tailored solution utilizing AI and RPA for patient engagement. With a focus on touch points, such as text reminders, email notifications, and mobile e-billing, patients pay up to 11 days faster when compared to traditional letters and phone calls. Optimized patient engagement not only increases your bottom line by providing convenient tools to pay and interact with your facility, but also sends a clear message that you understand how unique each patient is and your commitment to delivering a superior customer experience to your community. By integrating advanced patient engagement solutions, PFC USA has successfully returned more than $2 billion to our clients over the last decade. As an HFMA Peer Reviewed company for over 13 years, PFC USA helps our partners improve patient communication and increase cash flow while integrating with your facility. From first party billing and self-pay follow up to third party debt recovery and our aged receivables purchasing program, PFC USA ensures your revenue cycle and patient engagement is optimized.