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Chad McDaniel Location
Denver, CO, US
Chad McDaniel Work
2014 -now Director, Customer Support - Storage, Virtualization and Operating Systems @
2003 -2014 SR Customer Success Manager, Tape Technology Service Center @
1989 -2002 Quality Assurance Manager @
1989 -2002 Call Center Manager @ ConferTech International / Frontier ConferTech
Chad McDaniel Education
University of Phoenix
Bachelor's degree (Information Technology)
2000-2003
Front Range Community College
Associates (Business Management)
1990-1997
Chad McDaniel Skills
Call Center
Service Delivery
Telecommunications
Telephony
Managed Services
Vendor Management
Service Management
Outsourcing
Process Improvement
Customer Satisfaction
Cross-functional Team Leadership
Call Centers
Data Center
Quality Assurance
Integration
Management
CRM
Change Management
Program Management
Leadership
Customer Service
English
Cross Functional Team Leadership
Chad McDaniel Summary
Chad McDaniel, based in Denver, CO, US, is currently a Director, Customer Support - Storage, Virtualization and Operating Systems at Oracle. Chad McDaniel brings experience from previous roles at Oracle Corporation, Global Crossing and ConferTech International / Frontier ConferTech. Chad McDaniel holds a 2000 - 2003 Bachelor's degree in Information Technology @ University of Phoenix. With a robust skill set that includes Call Center, Service Delivery, Telecommunications, Telephony, Managed Services and more. Chad McDaniel has 2 emails and 2 mobile phone numbers on RocketReach.
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