CBCS Competitors

IC System is an Accounts Receivable Management provider and one of the largest collection companies in North America. Founded in 1938, we’re family-owned and in our third generation of management. We provide ethical collections for consumer and commercial accounts in all stages of the revenue management cycle. Clients include thousands of small businesses, many of which are members of the 500+ professional associations that endorse our services, and numerous brand-sensitive Fortune 500 companies. We leverage technology, emphasize data security, and promote innovation for Intelligent Collections resulting in upper-echelon client performance. Headquartered in St. Paul, IC System also has a branch office in La Crosse, Wisconsin.

Founded in 1991 in New Jersey, MRS BPO has spent 35 years helping banks, telecom providers, retailers, and other creditors recover revenue while protecting the consumer relationships and brands they've worked hard to build. Today we are in the middle of a significant transformation. In December 2024, a majority stake in MRS was acquired by a new ownership group with deep roots in AI and technology — bringing together 35 years of operational expertise, compliance maturity, and client trust with cutting-edge LLM and generative AI capability. To our knowledge, no other agency in our space has taken this approach. We are not a legacy agency trying to survive. We are not a tech startup with no track record. We are something the industry hasn't seen before. Compliance is not a checkbox at MRS. It is a discipline built over 35 years of navigating an ever-changing regulatory environment. Our people are long-tenured, deeply trained, and genuinely committed to resolving debt in a way that respects consumers and protects our clients. Headquarters: Marlton, NJ | Operations: Dothan, AL | Mumbai, India | Founded: 1991 Sectors Served: Financial Services | Telecom & Utilities | Retail | Auto Deficiency | BNPL | Debt Purchasers | Fintech | Government | Private Student Loans www.mrsbpo.com

Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and revenue cycle management services in the cable, commercial, healthcare, telecom and utility sectors. With 15 offices across four time zones, Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction. Convergent has two divisions: Convergent Outsourcing, Inc. and Convergent Revenue Cycle Management, Inc. About Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. is an integrated customer care organization providing solutions to help clients bridge relationships with customers through enhanced, unified communication. Convergent customer care maintains brand equity while maximizing the customer experience through multi-channel voice, chat, e-mail and back office services that are continually measured for compliance and quality standards. Serving a diverse client base, Convergent has contact centers strategically located to provide geographic time zone coverage and skilled labor availability. About Convergent Revenue Cycle Management, Inc. As the premier niche revenue cycle management company in healthcare, Convergent offers a full suite of technology-enabled early out self-pay services, attorney-powered third party reimbursement and bad debt recovery for hospitals and healthcare providers. Our regulatory expertise and consumer-focused patient contact center technology optimize revenue cycle performance and improve healthcare provider relationships with patients. In 2014, Convergent was acquired by Account Control Technology Holdings, Inc., which represents a diverse family of companies offering comprehensive business process outsourcing solutions.