Casper Johansen Email
Global Retail Experience Manager @ Bang & Olufsen
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Casper Johansen Location
- København, DK
Casper Johansen Work
- Global Retail Experience Manager @ (October 2024 - Present)
- Retail Experience Manager @ (June 2023 - September 2024)
- Customer Excellence Manager @ (January 2017 - May 2023)
- Advisor @ (March 2012 - January 2017)
- Senior Research Consultant @ (January 2009 - March 2012)
- Research Consultant @ (October 2005 - January 2009)
- Research Consultant @ (May 2004 - August 2005)
- Student assistant in the HR-Development Department @ (March 2002 - May 2004)
Casper Johansen Education
- Roskilde University
Master’s Degree
1997-2005
Casper Johansen Skills
- Account Management
- Agile Project Management
- Business Strategy
- Capability Development
- Change Management
- Consumer Behaviour
- Customer Experience
- Customer Experience Strategy
- Customer Insight
- Customer Journey Mapping
- Customer Satisfaction
- Data Analysis
- Experience Design
- Luxury Goods
- Management Consulting
- Market Research
- Net Promoter Score
- PRINCE2
- Program Management
- Project Management
- Qualitative Research
- Quantitative Research
- Retail Management
- Retail Operations
- Retail Transformation
- Service Design
- Stakeholder Management
- Strategic Planning
- Survey Design
- Voice of the Customer
Casper Johansen Summary
- Casper Johansen, based in København, DK, is currently a Global Retail Experience Manager at Bang & Olufsen. Casper Johansen brings experience from previous roles at Bang & Olufsen, Servicemind A/S and Enalyzer Consulting A/S. Casper Johansen holds a 1997 - 2005 Master’s Degree @ Roskilde University. With a robust skill set that includes Account Management, Agile Project Management, Business Strategy, Capability Development, Change Management and more. Casper Johansen has 2 emails on RocketReach.
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