Casey H. Email
Vice President of Customer Operations @ CLEMIS Authority
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Casey H. Location
- Orlando, FL, US
Casey H. Work
- Vice President of Customer Operations @ (September 2026 - Present)
- Director of Customer Experience - Operations @ (February 2024 - Present)
- Director of Customer Service @ (January 2021 - February 2024)
- Director Of Customer Service @ (June 2020 - January 2021)
- Service Desk Manager @ (May 2017 - June 2020)
- Customer Success Coordinator @ (August 2015 - May 2017)
- Service Desk Agent @ (February 2013 - August 2015)
- Travelling Technician @ Camfel Productions (August 2012 - December 2012)
Casey H. Education
- Hernando High School
High School Diploma
2004-2008
Casey H. Skills
- Analytical Skills
- Artificial Intelligence (AI)
- Audio Engineering
- CRM
- Call Centers
- Chat
- Communication
- Computers
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Data Migration
- Dialpad
- Director level
- GPT-4
- Key Performance Indicators
- Leadership
- Live Sound
- Management
- Microsoft Office
- Organization Skills
- People Development
- Policy
- Problem Solving
- Process build
- Project Management
- Public Policy
- Public Speaking
- SaaS
- Sales
- Salesforce Service Cloud
- Salesforce.com
- Slack
- Software as a Service (SaaS)
- Sound
- Strategic Planning
- Talkdesk Cloud Contact Center
- Team Building
- Team Leadership
- Teamwork
- Technical Support
- Training
- Trees
- Voice over IP (VoIP)
Casey H. Summary
- Casey H., based in Orlando, FL, US, is currently a Vice President of Customer Operations at CLEMIS Authority. Casey H. brings experience from previous roles at NEOGOV and PowerDMS by NEOGOV. Casey H. holds a 2004 - 2008 High School Diploma @ Hernando High School. With a robust skill set that includes Analytical Skills, Artificial Intelligence (AI), Audio Engineering, CRM, Call Centers and more.
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