2020 -now Customer Experience and Safety Officer @
2017 -2020 Health and Safety and Contracts Manager @
2014 -2017 Head of Customer Service and Fulfillment @
2014 -2016 Head of Customer Service and Fulfillment @
2013 -2014 Newsletter Sales Executive @
2009 -2013 Head of Customer Services @
2007 -2009 Customer Service Advisor @ Medinland
Caroline Shears Skills
Customer Experience
Tourism
Customer Relationship Management Crm
Team Building
Travel Management
Managing Health And Safety
Account Management
Sales
Complaint Management
Customer Retention
Customer Satisfaction
Business Development
Negotiation
Team Management
Hotels
Contact Centers
New Business Development
Customer Service
Teamwork
Online Travel
Management
People Skills
Call Centers
Recruiting
CRM
Performance Management
Customer Relationship Management
Caroline Shears Summary
Caroline Shears, based in Epping, GB, is currently a Customer Experience and Safety Officer at Your Golf Travel Limited. Caroline Shears brings experience from previous roles at Your Golf Travel Limited, spabreaks.com and Cheapflights. With a robust skill set that includes Customer Experience, Tourism, Customer Relationship Management Crm, Team Building, Travel Management and more.
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