Carol O'Dea Email
Qualifications Programme Manager and ICS Awards Assessor @ Institute of Customer Service
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Carol O'Dea Location
- Cheltenham, GB
Carol O'Dea Work
- 2000 - now Qualifications Programme Manager and ICS Awards Assessor @
- 2019 - 2020 Internal Sales Representative @
- 2018 - 2019 Customer Service Representative @
- 2000 - 2017 Team Manager @
- 1992 - 2000 Checkout Manager @
Carol O'Dea Education
- Pates Girls Grammar School
Carol O'Dea Skills
- Change Management
- Performance Management
- Team Management
- Recruiting
- Team Leadership
- Operations Management
- Cross Functional Team Leadership
- Leadership
- Coaching
- Training
- Call Centers
- Teamwork
- HTML
- Sales
- Contact Centers
- Continuous Improvement
- Process Improvement
- Customer Service
- Budgets
- Customer Satisfaction
- Management
Carol O'Dea Summary
- Carol O'Dea, based in Cheltenham, GB, is currently a Qualifications Programme Manager and ICS Awards Assessor at Institute of Customer Service. Carol O'Dea brings experience from previous roles at Hydro Aluminium Extrusion Ltd, Superdry, Kohler Co. and Tesco PLC. Carol O'Dea holds a Pates Girls Grammar School. With a robust skill set that includes Change Management, Performance Management, Team Management, Recruiting, Team Leadership and more. Carol O'Dea has 1 emails on RocketReach.
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