Paul Kitson Email
Client Development Director @ Institute of Customer Service
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Paul Kitson Location
- Surbiton, GB
Paul Kitson Work
- Client Development Director @ (March 2024 - Present)
- Company Owner @ KCL in partnership with Selide Consult (August 2021 - Present)
- Client Services Director @ (September 2022 - March 2024)
- Sales Manager (HoD) @ Addison Lee (January 2021 - September 2022)
- Sales Vendor Manager @ Addison Lee Group (May 2019 - January 2021)
- Trading Controller (Retention) @ (January 2018 - April 2019)
- Marketing Controller Sell @ (May 2014 - December 2017)
- Senior Marketing Manager @ (September 2012 - May 2014)
- Contact Centre Manager @ (June 2010 - September 2012)
- Head of Call Centres @ (March 2009 - May 2010)
- Contact Centre Manager @ (May 2005 - March 2009)
- Vendor Manager @ (October 2002 - April 2005)
- Client Manager @ ICT Group (June 1999 - September 2002)
- Call Center Manager @ MaxCar (November 1998 - June 1999)
- Supervisor @ (July 1996 - November 1998)
Paul Kitson Education
- Kingston University
BSc (resources and the environment)
1993-1996 - Southend High School or Boys 1986-1993
Paul Kitson Skills
- Financial Analysis
- Microsoft Excel
- Call Centers
- Telemarketing
- Outbound
- Account Management
- Call Center
- Change Management
- Inbound
- Sales Management
- Social Media
- Contact Centre
- Strategy
- CRM
- Vendor Management
- Team Leadership
- Marketing Strategy
- Client Services
- Operations Management
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- Team Work
- Stakeholder Management
- People Management
- Sales
- Customer Retention
- Microsoft Exchange
- Data Analysis
- Customer Satisfaction
- Business Development
- Telecommunications
- Team Management
- Lead Generation
- Tableau
- Strategic Planning
- Microsoft Office
- Contact Centers
- Training
- Product Management
- Customer Service
- Business Process Improvement
- Management
- Inbound Marketing
- Project Management
- Coaching
- Continuous Delivery
- Outsourcing
- Trading
- Service Delivery
- Test Management
- Recruiting
- Performance Management
- Customer Relationship Management
Paul Kitson Summary
- Paul Kitson, based in Surbiton, GB, is currently a Client Development Director at Institute of Customer Service. Paul Kitson brings experience from previous roles at KCL in partnership with Selide Consult, Limitless Technology, Addison Lee and Addison Lee Group. Paul Kitson holds a 1993 - 1996 BSc in resources and the environment @ Kingston University. With a robust skill set that includes Financial Analysis, Microsoft Excel, Call Centers, Telemarketing, Outbound and more. Paul Kitson has 1 emails on RocketReach.
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