Carly Cox Email
Head of Customer Success @ Telstra
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Carly Cox Location
- Adelaide, SA, AU
Carly Cox Work
- 2024 -now Head of Customer Success @
- 2023 -2024 Head of Billing, Collections and Payments @
- 2022 -2023 Product Owner Principal - Fix and Optimise @
- 2021 -2022 Senior Marketing Communications Specialist @
- 2020 -2021 NBN Product Owner - Customer Value Management @
- 2019 -2020 Leads Manager - Customer Value Management @
- 2015 -2019 Head of Outbound Telemarketing @
- 2013 -2015 Campaign Manager @
- 2011 -2013 Regional Sales and Retention Lead @
- 2007 -2011 Contact Center Manager @
- 2006 -2007 Frontline Leader @
Carly Cox Education
- University of Adelaide
Bachelor of International Studies
2003-2006
Carly Cox Skills
- Call Center
- Customer Retention
- Sales
- Customer Experience
- Contact Centers
- Telecommunications
- Customer Satisfaction
- Workforce Management
- Customer Acquisition
- Account Management
- Sales Management
- Direct Sales
- Team Leadership
- Stakeholder Management
- Retail
- NPS
- Coaching
- SaaS
- Operations Management
- Advertising
- Customer Engagement
- Managed Services
- Customer Service
- Brand Management
- Consulting
- Leadership
Carly Cox Summary
- Carly Cox, based in Adelaide, SA, AU, is currently a Head of Customer Success at Telstra. Carly Cox brings experience from previous roles at Belong and Telstra. Carly Cox holds a 2003 - 2006 Bachelor of International Studies @ University of Adelaide. With a robust skill set that includes Call Center, Customer Retention, Sales, Customer Experience, Contact Centers and more. Carly Cox has 3 emails on RocketReach.
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