2019 -
2022 Senior Training Manager, Client Services @
2019 -
2022 Leadership Development Lead - Philippines @
2017 -
2019 Senior Manager, Global Training and Leadership Development @
2012 -
2017 Training Manager @
2010 -
2012 Site Learning and Quality Manager @
2009 -
2010 Learning Manager Track Trainee @
2006 -
2009 Learning Specialist @
2005 -
2006 Communications Mentor @
2005 -
2005 Technical Support Representative @
2003 -
2005 Instructor @ Central Luzón State University
Candy Manzano Education
Central Luzón State University
Bachelor of Arts - BA (Social Sciences)
1999
-
2003
Candy Manzano Skills
BPO
Transition Management
Customer Experience
Soft Skills
Troubleshooting
Coaching
Performance Management
Customer Satisfaction
Team Management
Team Leadership
Customer Service
Customer Support
Technical Support
Call Centers
Contact Centers
Training
Training Needs Analysis
Employee Training
Customer Service Training
Technical Training
Call Center Development
Sla
Training & Development
Candy Manzano Summary
Candy Manzano, based in Valenzuela, NCR, PH, is currently a Learning Director at Foundever. Candy Manzano brings experience from previous roles at Sterling and STARTEK. Candy Manzano holds a 1999 - 2003 Bachelor of Arts - BA in Social Sciences @ Central Luzón State University. With a robust skill set that includes BPO, Transition Management, Customer Experience, Soft Skills, Troubleshooting and more. Candy Manzano has 4 emails and 2 mobile phone numbers on RocketReach.
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