Customer Service Manager @ (August 2022 - October 2023)
Team Leader @ (November 2020 - August 2022)
Quality and Capability Coach @ (April 2019 - November 2020)
Triage HFC Team Leader @ (March 2017 - December 2018)
Contact Centre Manager @ (September 2015 - January 2016)
Weekend Manager @ (September 2013 - June 2015)
Contact Centre Manager @ (November 2004 - September 2013)
Project Manager @ (June 2012 - March 2013)
Cameron Roberts Education
Salmat Learning and Development
Diploma of Management (Contact Centre Operations)
2012-2013
Mallacoota P-12 College
Cameron Roberts Skills
Leadership
Customer Experience
Customer Relationship Management Crm
Stakeholder Management
B2B
Manage Client Relationships
Business Development
Customer Service Management
Team Management
Advertising
Lead Generation
Quality Assurance
Workforce Management
Compliance
@Home Contact Centres
Contact Centers
Marketing
Training
Change Management
Business Process Improvement
Inbound Marketing
Project Management
Coaching
Outsourcing
Contact Centre Technology
Business To Business B2B
Call Centers
CRM
Customer Relationship Management
Business to Business
Cameron Roberts Summary
Cameron Roberts, based in Melbourne, VIC, AU, is currently a Manager Dispute Resolution at Australian Financial Complaints Authority. Cameron Roberts brings experience from previous roles at Australian Financial Complaints Authority and nbn™ Australia. Cameron Roberts holds a 2012 - 2013 Diploma of Management in Contact Centre Operations @ Salmat Learning and Development. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Stakeholder Management, B2B and more. Cameron Roberts has 2 emails and 1 mobile phone numbers on RocketReach.
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