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Cath Mortlock Location
Sydney, NSW, AU
Cath Mortlock Work
Head of Service Delivery Insurance and Superannuation @ (December 2025 - Present)
Senior Manager, Insurance @ (July 2024 - December 2025)
JIMMY BRINGS @ (June 2022 - August 2024)
Director @ GMC Business Services (October 2021 - August 2024)
Chief Customer Officer @ (July 2021 - September 2021)
Head of Operations and Transformation (Insurance) Latitude Financial Services @ (August 2020 - June 2021)
Head of Operations and Sales @ (August 2018 - August 2020)
Insurance Operations Leader @ (June 2015 - August 2018)
Cath Mortlock Education
TAFE NSW 2014-2014
Australasian Compliance Institute
College/University Preparatory and Advanced High School/Secondary Diploma (Complaince)
2011
Cath Mortlock Skills
Regulatory Compliance
Project Management
Capability Development
Budgeting & Forecasting
C Suite Reporting
Senior Stakeholder Management
Sales and Marketing
Development of Strategy
Business Transformation
P&L Management
Customer Contact Operations
Leadership
Operations Management
Stakeholder Management
Business Process Improvement
Process Improvement
Training
Management
Customer Experience
Business Analysis
Employee Engagement
Financial Services
Risk Management
Six Sigma
Customer Contact Operations
Cath Mortlock Summary
Cath Mortlock, based in Sydney, NSW, AU, is currently a Head of Service Delivery Insurance and Superannuation at Australian Financial Complaints Authority. Cath Mortlock brings experience from previous roles at Australian Financial Complaints Authority, Jimmy Brings, GMC Business Services and Smartgroup Corporation. Cath Mortlock holds a 2014 - 2014 TAFE NSW. With a robust skill set that includes Regulatory Compliance, Project Management, Capability Development, Budgeting & Forecasting, C Suite Reporting and more. Cath Mortlock has 2 emails on RocketReach.
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