Cam Smith Email & Phone Number
Chief Innovation Officer @ Aspect Software
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Cam Smith Location
- Kirkland, WA, US
Cam Smith Work
- 2024 -now Chief Innovation Officer @
- 2023 -2024 Vice President of Product Management - Workforce Management, Engagement and Productivity @
- 2018 -2023 Vice President Of Product Management - Workforce Engagement Management @
- 2015 -2018 Global Director of Solution Strategy - Workforce Optimization and Omnichannel Desktop @
- 2011 -2015 Principal Business Consultant @
- 2010 -2011 Strategic Solutions - Business Analyst @
- 2009 -2010 Senior Professional Services Consultant @
- 2008 -2009 Business Operations Specialist @
- 2004 -2008 Workforce Planning Manager @
- 2004 -2004 Operational Business Planner - Customer Care @
- 2002 -2004 Technical Support Manager @
Cam Smith Education
- Georgia Institute of Technology
Master of Business Administration (Marketing, Management)
2016-2018 - New York University
Bachelor of Fine Arts (Mathematics, Drama, Theatre)
2005-2009 - Pace Academy
- Georgia Tech Scheller College Of Business Mba Program
Master of Business Administration
Cam Smith Skills
- Voice of the Customer Analysis
- User Experience (UX)
- Service Design
- Sales and Marketing Strategy
- Product Development
- Partnerships
- Market Research
- Innovation Management
- Digital Transformation
- Customer Education
- Customer Satisfaction Research
- Customer Retention
- Customer Research
- Lifetime Value
- Customer Journey Mapping
- Customer Insight
- Customer Engagement
- Customer Advocacy
- Content Marketing
- Competitive Analysis
- Public Speaking
- Business Intelligence (BI)
- Business Development
- Budget Management
- Brand Strategy
- Customer Experience
- Business Process Improvement
- Project Management
- Change Management
- Management Consulting
- Business Strategy
- Performance Management
- Software Project Management
- Product Management
- Stakeholder Management
- Team Leadership
- Process Improvement
- Customer Experience Management
- Customer Experience Consulting
- Customer Experience Design
- Software as a Service (SaaS)
- Design Thinking
- Agile Methodologies
- Customer Relationship Management (CRM)
- Leadership
- Management
Cam Smith Summary
- Cam Smith, based in Kirkland, WA, US, is currently a Chief Innovation Officer at Aspect Software. Cam Smith brings experience from previous roles at Aspect Software and Genesys. Cam Smith holds a 2016 - 2018 Master of Business Administration in Marketing, Management @ Georgia Institute of Technology. With a robust skill set that includes Voice of the Customer Analysis, User Experience (UX), Service Design, Sales and Marketing Strategy, Product Development and more. Cam Smith has 2 emails and 3 mobile phone numbers on RocketReach.
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