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Calvin Williams Location
Buffalo, NY, US
Calvin Williams Work
Operation Team Lead @ (November 2024 - Present)
Director of Client Service Delivery @ (April 2022 - August 2024)
Information Technology Service Delivery Manager @ (June 2021 - April 2022)
Service Desk Supervisor @ (June 2008 - June 2021)
Help Desk Team Lead @ (June 2007 - June 2009)
Tech Support Rep. @ Adelphia Comm. (August 2001 - July 2007)
Calvin Williams Education
D'Youville College
Calvin Williams Skills
Continuous Improvement
Trend Analysis
Resource Allocation
IT Operations
Change Management
Incident Management
Customer Experience
Project Delivery
Outsourcing
Service Delivery
Infrastructure
IT Service Management
Customer Satisfaction
A+ Certified
Network+
HDI
Social Media
Active Directory
System Administration
Laptops
Customer Service
Microsoft Certified Professional
Help Desk Support
Troubleshooting
Networking
Process Improvement
Computer Hardware
Software Documentation
Microsoft Office
Technical Support
Windows
Service Desk
Software
Windows 10
Printer Support
Windows Server
CompTIA
Microsoft Exchange
Software Installation
Desktop Computers
Peripherals
Azure Active Directory
Microsoft Azure
Problem Solving
Analytical Skills
Workstations
Communication
Service-Level Agreements (SLA)
Service Improvement
Office 365 Administration
Windows 7
Dell Computers
Calvin Williams Summary
Calvin Williams, based in Buffalo, NY, US, is currently a Operation Team Lead at HEALTHeLINK. Calvin Williams brings experience from previous roles at PCI and Personal Computers, INC. Calvin Williams holds a D'Youville College. With a robust skill set that includes Continuous Improvement, Trend Analysis, Resource Allocation, IT Operations, Change Management and more. Calvin Williams has 4 emails and 4 mobile phone numbers on RocketReach.
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