CallScripter - Part of Awaken Intelligence Information

CallScripter is the complete contact centre scripting front-end software solution. Our advanced application has been developed to enable organisations from any industry to streamline customer service operations, reduce cost and improve efficiency and customer experience journey via all touch points. The rapid set-up, handling and reporting of sophisticated inbound and outbound campaigns are controlled via one easy-to-use and highly-configurable interface platform. Based upon Microsoft standards, CallScripter’s open architecture allows for easy integration into third party complimentary applications and has the flexibility to be either on-premise or cloud-based solution. Our current client list consists of SMEs and large enterprise organisations from a range of industries including; outsourcers, entertainment industry, financial services, helpdesk, telemarketing, internet providers, accident management, charities.