Call Simulator Information

The Call Simulator Platform combines Conversational AI and Generative AI to scale role-play training and provide a safe environment to practice critical conversations in any place and at any time. Call Simulator's unique Scenario Studio™ empowers Learning & Development (L&D) professionals to easily author and edit any number of practice scenarios, and provides an environment for Learners to Safely Practice to Perfection™. Every moment within Call Simulator matters and is captured — including tracking moments of learner acknowledgement, empathy, and/or reassurance through CARE-CX — enabling coaching, feedback, and scoring capabilities at scale.