Lead Business Process Owner @ (October 2025 - March 2026)
Operational Excellence and Innovation Sr Lead @ (November 2024 - November 2025)
Senior Product Manager, Claims @ (April 2023 - December 2024)
Product Manager @ (October 2022 - April 2023)
Client Training Lead @ (July 2021 - October 2022)
Claims Vendor Manager @ (March 2020 - March 2021)
Sr. Global Trainer @ (January 2019 - March 2020)
Claims Team Lead @ (September 2017 - January 2019)
Senior Claims Advocate @ (March 2017 - September 2017)
Claims Advocate @ (April 2016 - March 2017)
Commercial Claims Adjuster @ (July 2012 - April 2016)
Paralegal Assistant @ (April 2011 - July 2012)
Claims Adjuster @ (August 2008 - May 2011)
Caitlin W. Education
BS (Psychology)
2003-2007
Arizona State University
Bachelor's degree (PSYCHOLOGY)
Caitlin W. Skills
Analytical Skills
Arbitration
Auto Claims
Claim
Claim Investigation
Claims Auditing
Claims Handling
Claims Management
Claims Resolution
Client Services
Coaching
Collaborative Problem Solving
Commercial Insurance
Communication
Coverage Issues
Customer Satisfaction
Customer Service
Document Review
General Insurance
Google Suite
Homeowners Insurance
Insurance
Insurance Claims
Leadership
Liability
Litigation
Management
Mediation
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Negotiation
Personal Injury
Pleadings
Problem Solving
Process Improvement
Product Development
Product Management
Project Management
Property & Casualty Insurance
RMIS
Research
Risk Management
Start-up Environment
Strategy
Team Leadership
Teamwork
Third Party Relationships
Third Party Vendor Management
Training
Trials
Vendor Management
Workload Prioritization
Caitlin W. Summary
Caitlin W., based in Scottsdale, AZ, US, is currently a Principal, Insurance Strategy at Liberate. Caitlin W. brings experience from previous roles at USAA and Branch. Caitlin W. holds a 2003 - 2007 BS in Psychology. With a robust skill set that includes Analytical Skills, Arbitration, Auto Claims, Claim, Claim Investigation and more. Caitlin W. has 2 mobile phone numbers on RocketReach.
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